Hotel Sopot

Wow we had the apartment room and it was such a big space and furnished very nicely. We had a 18 month old baby and it was a great space. We stayed a week and would highly recommend the staff and cleaners were so accommodating to our needs. I would def come back again fantastic location nice and quiet an easy access to the beach and local restaurants and shops.

I rarely leave negative reviews, but this experience deserves one. We stayed at this hotel recently, and for three days we reported—twice a day—that the air conditioning in our room wasn’t working. Each time, we were told that someone would look into it. Nothing happened. On the third day, we finally heard from a staff member that the AC in our room hadn’t worked for weeks, and they apologized for the inconvenience. What’s worse is that they asked us not to leave a bad review, saying someone would contact us to resolve the issue. It’s now been four days since we checked out, and no one has reached out. The lack of honesty and follow-up is unacceptable. If you stay here, make sure everything in your room actually works—especially if it’s something essential like AC. Based on this experience, I cannot recommend this hotel and will not be returning. Spa was good!

Amazing property but mostly staff. Very accommodating and helpful when needed. Beds are comfortable but you can’t separate them for two people unless you need them for kids. Grab studio bed instead which is lovely. Breakfast is delicious together with espresso coffee machine and access to oat milk or almond milk which you can froth and add to your coffee (I consider myself a Coffee connoisseur hence the info :) also I traveled a lot staying mostly in 4 & 5 star hotels across the world having come from USA so I’d consider this hotel very comparable alongside S Africa hotels. Close to the beach and restaurants alongside it. I walked everywhere. Overall, very pleasant 5 night stay and I’d def go back. Thank you to all making my stay so enjoyable.

I want to start of by saying that this review is based on expectation and experience. The stay it self was average. Based on the logo and pictures/text on the webpage I expected 4 star service. This was far from the truth. Service level was OK, 3 star, nobody said hello once the 20 times I passed the reception during our stay. We had a don’t disturb sign on the room door, but maid still entered. We were told in recetion there was towes at the beach, when we got to the beach, we were told it was in the recetion. Hotel is about 10 minutes walk from the beach and 20 minutes from downtown. Its a bit to walk if you want anything to drink or eat as there is not much around the hotel its self. There was no light or music in the spa, and the temperature in sauna was colder than normal. I usually get maxpulse during 15 min, this time it was 120 max. Hotel is clean and modern, so much potential!

Great buffet breakfast, next time we may visit just to have breakfast! The hotel is quite new, nicely decorated, windows can be opened. Good location in a quiet part of Sopot, short walk to the beach. Welcoming staff. What I did not like about the hotel : the housekeeping team uses air freshener and the smell is quite strong. Had to open the window to get rid of the smell and it went away only the next day. We had two single beds and they were quite small. The biggest issue was the noise at night. There was a corporate party on the ground floor and the guests were very loud until 1-2 am. I think the hotel staff should make sure that all their guests have a pleasant stay.