VH Gran Ventana Beach Resort

It is all about tips here. The servers and cleaning staff are all your besties when you get here. And if you make the mistake of giving someone a tip, well you have just fed the beast. What do I mean by that ? Simple. I gave our coffee guy in the morning $1 USD to say thank you. The next morning I forgot to bring tip money, oh well, there will be another day go by. We are here 2 weeks. He came and gave us coffee, but had a bit of a frown on his face because he didn’t see the money. Next morning I decided to see if the money angle was the problem. Took $1 down with me and showed him. Coffee was instantaneous, re-fills offered and a greeting of “ Enjoy ! “. Hmm 🤔 Next two days I intentionally skipped the tipping. He never came back, would always find an excuse to ignore us. Same with our cleaning lady. They just make it look so obvious. And it isn’t just the cleaning and serving staff either acting this way. Some members of the entertainment team and other general staff are also looking to cash in. Because of this, we get our own coffee in the morning outside and bring it in. There are more ways to skin a cat than meets the eye.

The food and service were great but the comforter in my bed was very unsanitary not sure if it was because they don’t wash them but I was very disappointed in the cleanliness

Both my husband and I are extremely happy with our vacation at Gran Ventana Puerto Plata. The hotel is very clean, and we are impressed with the level of kindness the staff shares with the guests. The resort is not far from the airport, about 20 min to half hour drive. We decided to come to Gran Ventana because our son vacationed there in March for 1 week, and he recommended us to book for our 30th wedding anniversary. We arrived October 14th and stayed 1 week, we should have booked 10 days! Our friends booked the same week with us and all week we had all great things to say about the resort, everything from the food, the staff, the cleanliness and check in was AMAZING! This was our second vacation at the Gran Ventana and will not be our last! We will be returning next year with more friends and will stay 10 days! All in all we highly recommend this resort.

An Honest Review from Someone Who Can’t Afford to Travel Often I really loved this hotel! The resort isn’t too big, which makes it really nice and convenient to walk between the buffet, the beach, your room, and the pool without having to go too far. The staff was a mix of friendly and laid-back, but honestly, it didn’t bother me personally. The beach was super clean, with plenty of lounge chairs and a few umbrellas. The pool was great too, with LOTS of lounge chairs and umbrellas. The room was perfectly fine! I had seen reviews from people saying it looked “old,” but honestly, I don’t really care about that. It was clean and comfortable, and that’s what matters to me. The buffet has a decent variety of food. It’s not endless, and the options can get a little repetitive from one night to the next, but the food was really good, and everything was always well stocked. The Italian à la carte restaurant was really good and cute, and Octopus was delicious too! I didn’t get a chance to try Ocean Grill, but from what I heard, it was really good as well. This is NOT a party resort. There are a few shows, but nothing too crazy. So, if you’re looking to party, I don’t think this is the place for you. The pool area is pretty quiet, with some music and entertainment, but there are also ping-pong, pool, and foosball tables, which are fun when you’re bored. My favorite bar was definitely the lobby bar! Honestly, I would recommend this resort if: * You’re not there to party. * You don’t mind not having themed buffet nights. * You’re just looking to relax and enjoy the sunshine. * You don’t care too much about how fancy or modern your room looks, as long as it’s clean and comfortable. Overall, I really enjoyed my stay! It’s a great option if you want a relaxing vacation without needing a huge, fancy resort with tons of activities. Sometimes, you just want to enjoy the beach, eat good food, relax by the pool, and get your money’s worth!

Contaminated beach possibly from city sewage. I don’t see these type of green algae normally, only in water waste polluted waters. More investigation needs to take place before making conclusion and steps of mitigation of waste water entering vicinity of the beach or beach itself. 5 years ago I did not see this and water was crystal clear with no green algae growth.