Caribe Deluxe Princess

NOT EVEN CLOSE TO A 5 STAR RESORT! Reviews are pretty much from locals making it a 4.6 stars but it’s not even close to that. Worst experience at this hotel, literally on Thursday night it flooded the hotel with locals which that’s not the problem but they come acting like the own the place and ur just a nobody very rude…. But that’s not the end of it…. it was my son’s bday I asked to get some balloons for the room, they said it wouldn’t be a problem (asked a few days prior to the day) the day came and they didn’t put balloons or anything but just to make it worst they couldn’t even clean the room…. Went to complain at receptionist and they don’t really care, he just shakes his head while I’m talking not caring where I was saying. Go to another resort! Don’t come to Caribe deluxe princess, don’t waste ur time and money there is tons of better resorts. This one is falling apart and workers hate their job clearly… u barely get nice people here… Also I found a dead bug on my rice at lunch time from the buffet……..

Hello! My wife and I stayed at the Caribe Deluxe Princess hotel from September 14 to 21, 2026, and we would like to share our impressions: everything was simply wonderful. The staff were very welcoming; we would especially like to highlight the team at the Kanalla sports bar—Camilo Paulino, Juan Abreu, and Ramon Monegro—as well as Yahaira Felix at the front desk. They all proved to be friendly and true professionals. Thank you once again, and I hope to see you again.

Very good, there are no words to express the attention of everyone in general, but in particular the care recieved from Nayeli, Aris, Yessenia, and Stefany from animation team! They have high-level personal care, which makes them full-handed professionals. They were one of those who made our stay wonderful. We thank them all for the attention and care!

We just got back from this hotel and are absolutely thrilled. As for the beach, there is a bit of seaweed at this time of year, but the atmosphere and the people there are a whole different story. We wanted to give a special shout-out to the incredibly friendly staff—Julio from reception (a very helpful, lovely guy) and Leonardo; they helped us get to the airport. Then there was Eden, the guy selling the wellness spa packages—he had such wonderful energy. The parties at the hotel were amazing. The chef at the 24-hour bar near reception would make us a special hot dog with fresh toppings—incredible. Usher, the young bartender with the curly hair, was great too. The whole team at the poolside bar—including Salami—was hilarious and fun. Everyone at this hotel is amazing; you simply can't get bored there! We highly recommend it! Best regards, Patryk and Margarita from Poland P

Would highly recommend this resort. It is absolutely beautiful. Check in: very quick and easy Room: Beautiful vaulted ceiling, room was very spacious, loads of storage, fridge, AC was brilliant, shower was huge and powerful. Very peaceful, comfortable beds I slept very well throughout my trip. Cleaners came everyday however the standard dropped, the sinks didnt get fully cleaned and floors where only cleaned down the middle we had some dirt behind the door and edges of the room which was left for the duration of our stay. Didn't affect us however shouldn't really be happening at a 5 star resort. Restaurants: We visited the Italian, Tex Mex, Sports Bar, Dominican and Asian. Personally the Italian was my favourite the Dominican was my least this is down to my fussiness, all restaurants where very clean and we received quick service. You have too book online via a QR code but check regularly as availability changed all the time. I would recommend trying as many as you can. Foodhall: loads on offer and even something for the fussy ones (me) it does become repetitive however is still really nice and very clean, the tables are keep cleared and cleaned regularly, our glass was never empty fantastic service from all staff. Pools: we visited the two large pools and one is lively with entertainment team however we personally preferred the quieter pool by the beach bar, we did have trouble getting drinks right at the beach bar pretty much everytime we went, I found that the staff where too busy talking to each other than actually listening to what I wanted so my order was constantly wrong. All I wanted was a sprite with a small amount of beer which isnt a hard order however it was constantly the other way round, just take the time to listen thats all. Entertainment: circus night was absolutely incredible, the entertainment staff really work hard and very friendly. Mixed entertainment throughout trying to accommodate everyone but clearly loads of effort made behind the scenes to provide good entertainment. Nathaniel made a huge effort with my partner and remembered his name after just one conversation these little things go a long way. Beach party was a really good night. Sports Bar: 24hrs really good, bowling 10 dollars pp also samll arcade cheap enough, food really good chicken and chips baskets that sort of thing. Beach: So disappointed in the beach as the sea weed was awful, and smelt however that is nature so no fault of the hotels. The hotel did make an effort everyday to clear up the sea weed however it was clearly too much washing up. Again not any fault of the hotels just nature. The resort is beautiful, they have a coffee shop, ice-cream parlour, shop (expensive) make sure you have everything with you because the prices are really extortionate and no other places to shop, two theaters, a gym and spa, several different atmosphere bars. They have some beautiful animals on the resort that are well looked after, a shuttle service that takes you all round the resort.