Caribe Deluxe Princess

Wally G, Gerson, Wellington, Josua are the best bartenders IN THE WORLD! Have been to many places but never met anyone as nice as these guys! The drinks are incredible and tasty, everyone is so friendly and speak great English, and the vibes are excellent! We can’t wait to come back again to party some more! Muchas gracias!!!!

Caribe/Tropical..Joint review. To explain, this is kind of 2 hotels in one. The reception lobby area and surrounding bars, restaurants etc are for both hotels. From that, there is a path through mangroves down to the pools, beaches and more bars/ restaurants. Halfway down, the path splits..one way to the Tropical pool and they other way to the Caribe pool. Trolley buses run constantly if you don't want to stroll it. I was staying at the Punta Cana princess so I can't comment on the rooms at the Tropical/Caribe however I did spend a lot of time at this hotel as it was free to do so for PC guests. A higher class than the PC in all respects...and tbh if I was stopping here I would not bother visiting the PC unless you wanted to try one of the speciality restaurants there. The highlights of this hotel for me were the stunning grounds, in particular 2 areas. The first is the lake, so picturesque with numerous bird species resident, including 2 flamingos, a stork, hundreds of mandarin ducks, etc plus turtles...all pretty tame. The 2nd area is the walk through the mangroves to the pool/beach. Beautiful. Again, numerous unusual bird species plus Iguanas. This place is part hotel and part zoo! I've never stopped anywhere like it. Both pools are large but the Caribe is quieter, easy to get a sunbed, no animation team. The Caribe also has a water park pool which is still large and you can still use if you haven't got kids. The waterpark structure is at one end of the pool. The Tropical has a swim up bar and was busier most days, hard to get a sunbed if you didn't reserve. Animation team here keeps things lively. All the pools are right by the beach...which is kept in a far better state than the PC Princess. As Atlantic windward facing, big waves and also the constant seaweed problem that they try and deal with. Only annoyance at these hotels was that they're not on the same wi-fi network as the Punta Cana Princess..it means having to go to reception and asking them to sign you into their network...I had to do this a few times over the course of 14 days. Overall though, these hotels are excellent

I spent several days at the resort, and overall, it was an outstanding experience. From arrival to departure, I consistently experienced exceptional service, genuine hospitality and friendly smiles. Arrival & Check-In Arrival and check-in were amazing. My room wasn't quite ready, so I took the opportunity to change and enjoy a drink at the lobby bar. It was an incredible introduction to the resort, and the staff immediately made me feel welcome. Sports Bar – Outstanding Service! One of my first stops was the sports bar for lunch, where I met Edual, the manager. What an absolutely amazing guy! His attention to detail and customer service were second to none. The moment I was about three-quarters finished my drink, another one was already sitting in front of me. Every member of the sports bar team was warm, welcoming and friendly, regardless of the time of day. They genuinely seemed to enjoy making guests feel at home. Room & Comfort My room was spotless, comfortable and exactly what I needed. The bed was comfortable, the shower always had plenty of hot water (hot enough that I could even hang my shirt in the bathroom to get the wrinkles out!), and the air conditioning worked exceptionally well. In fact, I occasionally had to turn it off because I was getting too cold! The location was also perfect. I was approximately a 30-second walk from the buffet, which made everything incredibly convenient. Breakfast & Buffet I found everything I would normally eat at home: two eggs, hash browns, bacon or sausage, yogurt and a pastry. Perfect! A special mention to the waitress who served me every morning. She quickly learned my routine, and I don't think I ever had an empty coffee cup. The moment I finished, it was magically full again! Beach – Exactly What I Dreamed Of The beach was everything I had hoped for. Beautiful white sand, clean surroundings and waves. I was able to get the beach chair of my choice every morning without having to participate in the ridiculous practice of reserving chairs with towels. That's something I refuse to do, and I was happy to see it wasn't necessary. Seaweed was never an issue during my stay. If I had one small suggestion, a little more padding on the beach loungers would be a nice improvement, but certainly nothing that affected my enjoyment. Pools & Poolside Experience The quiet pool looked absolutely beautiful and relaxing, but I'm someone who needs shade. I naturally gravitated toward the pool with the bar, where I could enjoy the music, entertainment and atmosphere while staying out of the direct sun. Another unexpected bonus was being only about 30 seconds from my own bathroom in my room. That was a first for me at an all-inclusive resort! Restaurants & Dining I tried the Chinese, Japanese and Italian restaurants, and thoroughly enjoyed all three. The food was delicious and, importantly for me, served hot! For lunch, I generally preferred the beach bar restaurant. Since I enjoyed a fairly substantial breakfast, I didn't need a huge lunch. My morning waitress also worked there, which gave me another reason to return. The selection might have been more extensive at the main buffet, but I always found something I enjoyed, and once again, the service was excellent. Rooftop Bar – A Hidden Gem I honestly don't understand why the rooftop bar was never busier! Whether I visited at sunset or after dinner, I could almost always find a seat overlooking the ocean. Watching the sunset or the moon rise over the water with a drink in hand was one of my favourite ways to spend an evening. The bartenders were always extremely friendly, and I considered this one of the resort's hidden gems. Evening Entertainment – The Highlight of My Trip! This deserves its own special mention because the evening entertainment was genuinely the highlight of my entire vacation. The DJ, entertainment manager, MC and entire team of entertainers and dancers were fantastic. A special special special thank you to the DJ, it was a world series I will never forget. And a special mention to Dora 😉, who clearly enjoyed practicing her English! The entertainment team deserves enormous credit. They bring an energy to the resort that shouldn't be overlooked. A Note About the Language I occasionally heard other guests commenting that the staff didn't speak English. I found that criticism difficult to understand. I don't speak Spanish, but I also recognize that I chose to travel to a Spanish-speaking country. Why should I expect everyone working here to speak my language? I never had a problem communicating with anyone. A little patience, a smile, some gestures and a willingness to be polite go a long way. Every interaction I had was positive, and I was consistently treated exceptionally well. I would definitely recommend and return to this resort again.

Wonderful hotel! Entertainment was great! Carlos is fantastic!

The location, atmosphere and rooms were good. However, the room maintenance and service was pathetic. We checked in to our room and found there were no toiletries. Plus, the flush tank was heavily leaking, getting water flooding in the toilet. When the room service were made aware, they say “ coming in two minutes “ and then they disappear. This happened thrice. 4 times we had to go personally to the guest relations to highlight our misery. We found out at night that the AC panel which regulates the AC temperature does not function and we spent the night in unbearable cold temperature. Next day they took 1-1/2 hours to rectify the AC issue, wasting our time and ultimately shifted us to another room. Oliver from Guest relations was quite understanding and helped us in shifting our room. Food is the same spread for all meals. Breakfast is same daily and lunch spread also same everyday. The only good service is s of the Serving staff at the main buffet area, who are very prompt and attentive.