Dreams Royal Beach Punta Cana

Honest review! This is our 5th. Time at this resort! I must give 5 stars reviews from the staff, Marcelo our main concierge! He is always checking on you daily, wants to know how the room is, how was dinner, what are our plans, he favorite saying “ I See YOU “ lol Roberto is also on top of things as well as is Junior, our cleaning service was excellent by Justina, Issac at the preferred bar is very good as well, resort is very manicured! They are always upgrading something at the resort. Our room was decorated for a birthday and anniversary with sweet treats, very nice touch. The food is fair to great, the French restaurant is very good, portofino is very good, seaside needs new steak knives! We did have an issue here, but we had 5 different staff reach out and make sure that if there was anything they could do to please let them know so I said new steak knives lol, Fusion has a great variety. If I had to pick one thing to change was the shows, performance good, themes could change. We have been to the DR 15 different years, by far the customer service especially at Dreams Royal Beach is outstanding! They want you to have a great time, & will make sure if you don’t have something they will get it for you! we enjoyed meeting the general manager of the resort and it was nice to see him out speaking to the guests. We definitely will go back next year,

We loved everything about our stay with Dreams Royal Beach! The staff is exceptional, the food & drinks are delicious and the entertainment made sure that there was always something to do. We’d definitely go back!

Had a fantastic week at Dreams. Their staff is top notch, always helpful, lots of smiles, and we had some friendly conversations. The beach was clean, they have floating sea weed barriers to help keep it off the beach but it won’t catch it all. We enjoy their spa facilities too. If you haven’t stayed at an all inclusive resort, have $1 bills to leave a buck or two after meals, house cleaning, and wait staff. Some of our favorite staff during our stay were, Ricardo and Ernesto and Daily in the restaurants. Do yourself a favor and request Roberto as your butler if you stay in the preferred rooms. He will make sure you have 1st class experience all day long, even for the smallest thing.

First time to DR and this resort. Loved it! The service was exceptional. Isaac at the preferred bar was so nice and friendly. We loved talking with him every night. Nestor and Yelfrey in the Seaside grill were amazing and Chris at the preferred club check in was great! We stayed in the old preferred section which we liked because the new preferred section is pretty far from the main area

Let's start with the rooms. Very large, spotlessly clean rooms with a large sofa and very comfortable bed- even the bed linen was really good quality. The bathroom had a separate toilet ( own door) , a large walk in shower and twin sinks - also beautifully clean. The toiletries provided were really nice and high quality and I used the shower gel/shampoo/body lotion for the entire holiday. Next- the grounds/ gardens were really beautiful. A very well thought out layout with bridges across the lazy river pool. On to the pools!! The "lazy river" pool was really quiet - we did the whole lap!!. Some of the rooms are directly next to the pool. The main pool where the activities were was really big, easy to get into with wide steps and in water seating around the edges. Great for late morning drinks and music for our group. Special mention for Jorge on the bar - happy, friendly and a great barman. We spent an hour each afternoon in the infinity pool with the Blue Dorado bar. Absolutely beautiful, well shaded if needed and Adony and David were a great double act. Also made a great passion fruit daiquiri!!. Food wise -it was great!!. We used the Italian Portofino restaurant and Japanese/ Chinese twice each. Beautiful food and service for each. A big mention to the French restaurant Mercure - was a real fine dining experience. Can't fault any of them really - none of us were ill in any way. We ate ate the buffet a lot of the time. There was always plenty of choice and well cooked good food. The beach was spectacular!!. Beautiful white sand. There's been a problem with the sargassum this year but the hotel is doing it's best to keep it down. Definitely not their fault and did not impact our holiday - on the days where the seaweed wasn't great we just went in the pool behind the beach. The entertainment team were great!!. Encouraging but not pushy. Special mention to the lovely Rissa and to Baby Face (Stephens) who were always happy to chat with us. The evening entertainment was good -especially enjoyed the retro night ( our era 😁). The barbecues on the beach were lovely. A lot of work went into setting them up and we really enjoyed the atmosphere and the location. I honestly can't fault this holiday. Massive thanks to all the staff. Dreams Royal Beach you are really special and we'll come back again