Punta Cana Princess

Absolutely amazing holiday.. I have booked to come back for a third year.. I am a solo snobby traveller from the UK and I absolutely rate this hotel. They go above and beyond and if there is an issue they sort it! I had excellent service on my second visit and cannot wait to come back again this year. I cannot believe the reviews about the food.. I am a fussy eater and I rave about the fondue and Mexican restaurant to this day! Lajara is amazing and Carlos and Miguel and Michelle on the desk were absolutely amazing. I cannot wait to see you all again.

The road that gives access to the hotel is terrible and full of holes. The beach is nice but there was a significant amount of algae on the shore and it wasn't cleared to give access to the water. The room was very good, spacious and with the right amount of facilities to keep you comfortable (jacuzzi, coffee, tea and mini bar, which was refilled everyday). The hotel was clean; however, the room wasn't cleaned daily. We had to ask for it to be cleaned once and there was a day that it wasn't cleaned at all. The worst aspect of the hotel was the service. I had to ask for an extra pillow 3 times in one day! In the restaurants and bars, if you didn't tip the waiters, they didn't seem to keen to serve you. Also, information from the receptions wasn't always accurate. The food in the restaurants were OK. Breakfast was good, mainly the boy who made omelettes, I believe his name is Deivi. He's always had a smile on his face even without a tip! Overall, the stay was good even if could have been better. The weather was reasonable - not too hot and there was always a breeze. I don't tend to go back to places I visit and I definitely won't be back to the Dominican Republic.

I must say this was one of the best resorts I´ve ever been. The rooms, the whole resort, the pool, the beach - everything was kept super clean and welcoming. Staff is super friendly and helpful, you can book whatever tours you want as they have a manned booth for tours whole day at the lobby. The room was quiet, clean, well looked after and overall great! You need to be in an "island mindset" though - not all times are kept super sharp like Europeans are accustomed to, but that shouldn´t ruin your holiday. Keep an open mind, if they say something is going to happen, it will! It works both ways, your bookings can also have a 15 min buffer in them, so ;) They run activities all day long that you can participate if you wish so you´ll not get bored at Princess resort! If at all possible, always book the all inclusive - it is totally worth it! There are pleanty of restaurants - we were there for one week and not once did we eat twice in one restaurant for dinner. You can also visit the resort next door, all restaurants and bars. Also - the restort next door has a lot of wildlife, so worth a visit!

Great experience at the Punta Cana Princess. Room was very good with all amenities working well overlooking pool and part beach view. Food was very good and animation (especially "Chicken Legs") was very entertaining. Very small and intimate atmosphere with beach, pool, restaurants and lobby all in walking distance. Alexander Gomez at Guest Services was extremely helpful. Any concerns, he will address them promptly. All staff are pleasant and welcoming and will great you with a "Hola" as you pass by them. I highly recommend the Punta Cana Princess and look forward to returning soon!

So disappointed wish we had stayed elsewhere