Riu Palace Punta Cana

The service was excellent from the very beginning, from the check-in, to the food, drinks, facilities (especially the beach), up until the check-out, not to mention our friend’s wedding (November 5th at 5 PM for reference) was spot-on from my perspective. Thank you so much for this wonderful experience and whenever I get the chance to go on a vacation again, I would definitely pick RIU as my recommendation for hotel stays, if not the RIU Palace Punta Cana location. :)

Supposedly this hotel was remodeled. It was more like lipstick on a pig. Paint splattered on tiles, dark door frames covered in paint, mold in the shower and old furniture covered with “new” laminate on top. Lots of bugs in the adults only pool. A person in our party thought he had chosen an empanada and had trouble cutting it. So he pulled it apart and found a piece of cloth about 4X4inches inside!!! We showed it to our waiter and he showed it to a couple of waiters and then tossed it in garbage! If you get a room facing the fountains be prepared to hear the “entertainment “ that can continue until 11:30. Stay away from this place!!!

It was a great location and very relaxing. The only big issue for us was that our fridge was dirty and smelled…one of our bottles had what looked like vomit on it. Like someone vomited inside the fridge and didn’t clean it up. Loved all the food and drink options but quality could be better. All the staff was very nice and friendly to us. Overall a great time

Brilliant hotel. Lovely rooms,all public areas nice and clean.pool warm. Nice food. friendly staff. Entertainment staff fab. Would go back again.

The beach was nice. The rooms were decent. The food was horrible. Not many choices. Some of the food was cold. The restaurant we not good. Also could use more entertainment.