Royalton Bavaro Resort & Spa

I’ll start by saying that Angelo and Eduardo were amazing! They made the trip the absolute best that it could be. I have nothing but praise for them. The amount of we money paid for the experience was not aligned. The room was great but only because it was a swim out. It smelled significantly of mold which was disappointing. The room was a 6 person suite and it was shabby. The food was disappointing, some of it (including the Diamond Club lounge and the sports bar) was inedible. The spa and vacation club reps onsite were relentless, I know they were just doing their jobs, but after being politely turned away the first 3 times in 2 days they should leave you alone. Maybe my expectations were too high based on the amount of money we paid.

Excellent location, beach was amazing. Traveled with a very large group of 26, five families including 14 kids ranging in age from 5-18. We all had diamond club rooms and spent much of our day in the diamond club pool / beach area. Kelvin and Albert went above and beyond and were able to get our large group reservations at all the restaurants. We often ate as two groups at different places, but it worked well. This was our second time coming to this resort. Food is solid, buffet is excellent, drinks are great too. Service is the best, and I highly recommend Diamond club. Request Kelvin and Albert as your butlers!

I had an absolutely wonderful stay at the Royalton Bávaro in the Diamond Club area! The staff went above and beyond to make sure I was comfortable and had everything I needed. I especially want to recognize my butler, Albert. He provided truly amazing service. He was attentive, professional, accommodating, and always willing to go the extra mile to make my stay special.

This was an amazing vacation for me and my dear husband. We really loved the room, the beach and pool experience, and the food. Our butler Albert was outstanding and when we come back we will ask for Albert again, as he was very helpful, professional and friendly. Thank you Albert!

Domingo was our butler for our room. He went above & beyond for us making our vacation magical. Without him our vacation would not be as good as it was. He made us feel welcomed , always made sure we had everything we needed and checked in on us. The rooms were clean, and the cleaners were very nice and accommodating. The diamond club was definitely worth having I believe it added to our experience. Their was no issues with noise level and we slept pretty good! The view from our room was breathtaking! We also enjoyed that our room was right in the middle making it a good location for getting to everything around us. Everyone was very pleasant and welcoming! The atmosphere was amazing and we thank the wonderful resort for a great vacation. Also the bar tenders at the diamond club pool made our experience great ! Manuel & Alexi their laughter , signing , and upbeat spirit made us feel like family! Because of these 3 people who stuck out the most, makes us want to return again!