Viva Dominicus Palace by Wyndham

Let's start with the posotives. Hotel was nice nice grounds clean but dated rooms with a few problems balcony door had a hole drilled with a pin as a lock but did the job I suppose..beach was awesome and the wildlife there is amazing. However this quicklybturned into an extremely disappointing holiday I'll be as brief as possible..and this is honest I don't like to be negative.. Food was terrible worst I've ever had ate pasta and pizza all 14 days my wife bits and mainly cakes..staff. Very rude and ignorant about six or seven was nice I will post a pic of them as they were very nice and the hotel is lucky to have them.. I asked for an omelette and the guy said no espaniol I said no he turned to his mate said somethingband started laughing i felt so embarrassed and to top it off I moved out of the way of one of the staff in the buffet and all I got was a side eye dirty look..we never got offered drinks either yet all other nationals did..it felt very anti English. It was our 20th wedding anniversary and the hotel did not do anything for us i know its not guaranteed but plenty of banners upon other doors for special occasions and treats in rooms I saw a list not one English name on it..every other hotel I've visited special occasions have done something even a small gesture would of been something. All in all we were paying guests and treat like trash..if the hotel responds to this don't say the normal as we will not ever return I've never been made to feel so unwelcome in my life.. my mother sadly past away so this was a holiday not just forbmy anniversary but to reflect relax and process things andbive come home feeling 10 times worse..the following people in the pics were the best there..so thank you to them..the hotel does not deserve you.. Massive potential but wasted by ignorance and attitude..

My daughter and I went to Viva Dominicus Palace to scuba dive. The location was beautiful, and the resort was good. The staff at the dive shop were very knowledgeable and helpful. Both Humberto and Miguel gave us confidence when we were 118 feet below the surface!!

Everything is perfect! It was our third time in this hotel and we had a wonderful experience as always. From the stunning surroundings and beautiful beaches to the outstanding service, everything makes this place feel special. The staff are friendly, welcoming, and always ready to help with a smile. We would like to give a special thanks to Ismar from Viva Dominicus Café. She was always kind, welcoming and attentive. Also we want to mention the animation team. They are one of the main reasons we keep returning to this hotel. Their energy,kindness and dedication create such a fun and friendly atmosphere every day. They truly make this hotel feel special and unforgettable. We are grateful for another amazing stay and are already looking forward to come back soon!

5 out 5 experience. I just returned from our anniversary vacation at Viva Dominicus Palace. Our transfer to and from the airport was flawless. The service was outstanding. The staff really cares about your experience in everyway possible and they are really, I mean, really friendly. Without asking, they decorated our room with wedding anniversary theme. The food was really good, and all the facilities are really clean and well maintained. The beach and pool areas were always maintained and they have activities everyday. I feel blessed that I was able to stay at this location. Already planning to return but this time with my entire family.

We were overall very satisfied with our stay, everything was top-notch! We were especially very happy with the service at the reception, especially when it came to booking restaurants. Everything worked perfectly and we always felt well taken care of. A very special thank you goes to Darleen at the reception. The fact that she speaks German was an absolute jackpot for us! It made so many things much easier, not only the restaurant reservations, but also many other things throughout the resort in general. We reserved a Restaurant once before, and at that time we had some difficulties because another employee spoke very little English and often did not really understand us. That’s why having Darleen speak German this time made such a huge difference. Communication was easy, friendly, and very pleasant. Thank you for the wonderful service ! employees like Darleen make the stay even more enjoyable!