Hotel Palm Beach

Terrible hotel: please, DO NOT go there, save your money I am currently in this hotel The rooms need to be refreshed. Not 4-stars hotel standard. The food is not mediocre, I hope safe though (many similar reviews on this). The internet is the worst ever (many similar reviews on this). I was about to write about the staff: not friendly, sometimes aggressive. But tonight, the saddest thing happened: one of the staff members came to me at the restaurant and asked me if I could take some food for her/ him so that she/he could eat. So this is why maybe the staff is not great: shame on the manager of this pseudo 4-stars hotel, shame on FRAM.

The all inclusive/ full pension…..will start at 4 PM.Make sure you know before booking this hotel.You will have to pay for everything before 3 PM.We had to pay for the lunch which was very expensive. The people at the reception are not vriendly, neither helpful .Its all about money. No humanity, customer service 0. People at the restaurant are nice . I will not recommend it . Hotel is already very expensive.

We had a pleasant stay my husband and I from 27 November to 08 December last. The welcome is very warm. The room was spotless and well placed with its balcony and sea view. The excursions were top with good guides. A special thank you to Diop who was very attentive during meals regarding my food intolerances! Many thanks also to Abdou and many others whose first names I forgot. We have always been greeted with a smile. The hotel has a great atmosphere. Thanks to Gloria and Hélène always present during an intelligence. I think we will come back to this hotel 😕🙂

As a single female travelling to Saly has been challenging, the unwanted and relentless attention from men very off putting. Saly is the heart of tourism in Senegal, so if you are looking for the real Senegal here is not the place to find it. That said, this is certainly one of the nicest hotels in the area, with beach and town security presence. Great for a short (week or 2) all inclusive beach holiday. Pros Great location for town, amenities, banks, and to explore Saly / surrounding areas Directly on the beach with a boundary to stop hawkers coming close to you Good pool area Nice modern, clean and comfortable rooms with safe & plentiful hot water Very good hot and cold breakfast choices, with great coffee Cons Very, very Francocentric, most staff do not speak English Shockingly bad internet access on beach and in beach area rooms No tea and coffee making facilities in room Lots of corporate events making breakfast super busy some days Beach not utilised on an evening for bar / restaurant Super expensive beer 4500 xof small btl Only French/Senegal TV (as expected but would be nice to have at least ONE English movie channel or other choice rather than just BBC news) Goat kept out back not properly cared for

I wanted to book 3 nights but only after I cancelled my driver and car the front office manager informed me that the hotel has only 2 nights available…they didn’t even propose to rebook me somewhere else. Disappointing customer service there. Anyway I stayed for 2 nights. The food and location are great and beach is very clean compared to everything else I had seen so far in Senegal. The gym is beyond old and outdated. They didn’t have any basic amenities such as a vanity kit, and unfortunately on the last day I killed a cockroach in the room.