Coral Strand Smart Choice Hotel

The booking was made after using an online price comparison search engine, where a clear total price was presented and compared against alternative hotels. That total price did not include any charge for a Christmas Gala Dinner. Had such a mandatory charge of EUR 340 for two guests been clearly disclosed as part of the total price, it would have materially affected my comparison and decision, and I would likely have selected a different hotel. Only after the booking was completed did I receive a confirmation email ( attached to the email ) . The email included an attached Booking Confirmation document, which constitutes the contractual summary of the booking. This document makes no reference whatsoever to a Christmas Gala Dinner or to any mandatory dinner charge, nor does it include such a charge in the total price or in the list of excluded items. It should be noted that I was not the only guest to experience this deception. While it is acknowledged that the bottom of the confirmation email itself contained a brief reference to a “Gala Dinner”, this reference appeared only in small-print informational text, not clear enough, and without being incorporated into the Booking Confirmation document or the total booking cost. Such placement and presentation cannot reasonably be regarded as clear, prominent, and binding disclosure of a mandatory fee. Especially since my reservation included bed & breakfast only. Only upon arrival at the hotel, during check-in, was I informed that payment of EUR 170 per person, totaling EUR 340 for two guests, was mandatory as a condition for receiving the room, with no option to decline or choose an alternative. This charge is a mandatory and material component of the accommodation price. The failure to clearly disclose it as part of the total price at the time of booking constitutes misrepresentation and lack of proper disclosure in a consumer transaction, and deprived me of the ability to make an informed comparison and purchasing decision. I must point out that the feeling here is that of fraud - the cost of 170 euros per person is also unreasonable and out of proportion to the cost of the vacation.

The hotel is very close to the sea, the beach is beautiful and clean. The food in the hotel is good, but the business is slower. The choice of food is large in the restaurants, from European to local food.

Amazing location just on the beach. rooms are small but very modern and clean. Not for business travelers since wifi is very slow and not stable.

Coral strands was indeed a smart choice for us . The location was perfect with direct access to the beach and shopping and key facilities in the vicinity considering transport is not easy here . But that’s just the beginning . The team here is very friendly . Starting with Shihan at the guest relations desk , very helpful and ensures that everything is taken care of . They figured out our preferences and gave us their best . The birthday cake and room decor was very thoughtful . The room was lavish , house keeping on point and the restaurant felt like home . Restaurant staff were always keen to serve both at breakfast and the ocean deck . They had taken care of every detail like the switch board had all kind of socket options wherever u are from . This was a big deal not having to run around for a charging socket .Chef Paul insisted not to take breakfast before a rough sea trip to Praslin . Again empathy and care . The general warmth of the place and the staff is a clear positive . Made our vacation extra special !

My name is Mulugeta from Ethiopia, and I stayed at Coral Strand Smart Hotel in Seychelles for the past three days with my coworkers. Our experience was fantastic! The hotel is beautiful, clean, and comfortable, with a relaxing atmosphere and a perfect location by the beach. I would like to express special appreciation to Miss Sakura at the front desk. She is outstanding professional, friendly, and always ready to help. Her communication is excellent, and her warm hospitality truly made our stay memorable. We need more people like her in customer service. Thank you Coral Strand Smart Hotel for making our holiday wonderful. We look forward to returning again! 🌴😊