Mercure Singapore Bugis

Great location to transport, comfortable room, great customer service

Ge Dan, the housekeeping lady, constantly ensures cleanliness and tidiness of our loft everyday. On top of that, she does everything with a smile. It was pleasant to be around her and her work is always professional, just as she is.

A Lovely Stay with Wonderful Staff! My wife and I stayed at this hotel for 4 nights in Oct, we really enjoyed our stay. We were staying on the 14th fl and everything was great overall, although there was a little unpleasant smell in the corridor. The housekeeping team did a wonderful job keeping our room clean and making our bed every day. All the Front Office staff were also very friendly and welcoming. And thank you to Sally, who was always so helpful and friendly whenever we had breakfast in the morning. We really appreciated her service. But the person we would especially like to mention is Thinzar. We often saw her during breakfast in the morning, always busy and full of energy. We also met her again when we visited the lounge in the evening. What surprised us even more was that she was also the one who delivered ice to our room! No matter where we met her, she was always smiling, friendly, and ready to help. We noticed that she took care of not only us but also other guests, always trying her best to help everyone as quickly as possible. Honestly, we were really impressed by her attitude and hard work. She is truly an amazing staff member and a great asset to the hotel. She definitely deserves special recognition! Thank you, Thinzar, Sally, and the whole hotel team for making our stay so enjoyable. We had a great time and will definitely come back next year!

The staff at Mercure Bugis did a fantastic job of looking after us throughout our stay. We had an executive Loft room on the 5th floor, it's quiet and has a view onto the street, the Hotel is a short walk from the MRT station Bencoolen and is very easy to get to and with that is a good starting point to see all of Singapore. The breakfast was very good, with a great selection of choices, including a noodle station and an egg/omelette station where everything is freshly prepared to your liking. The staff at the lobby bar were excellent, particularly the barmaid, who made some fantastic cocktails. I would also highly recommend the Club Sandwich. It is certainly not your everyday, boring club sandwich – in fact, it was the best club sandwich I have ever had! The rooms are well maintained and very clean. the Executive Loft Room, is a little quirky in its layout, but we really liked it. All in all, we had a very enjoyable stay and I would be more than happy to return. In fact, I am very likely to do so!

Nice location , very friendly super clean more Likely will stay again next visit