Pan Pacific Orchard

We stayed at Pan Pacific Orchard in early November and it lived up to everything we had read about it. The building is chic and elegant, exactly as advertised, and the food at Mosella was fantastic. What really made the stay, though, was the people. Judy Wu was wonderful in the lead-up to our visit — clear, prompt and genuinely helpful with all our pre-arrival questions. Carmen Foong was exceptional from check-in to check-out: warm, friendly and always one step ahead. She personally called me ahead of check-in to inform there was a room available for early check-in. Then, she made a point of being at the front desk when we checked out, just to make sure there were no hiccups with the room charges. That kind of care is rare, and it did not go unnoticed. We left feeling thoroughly looked after and would happily return — would recommend it to anyone celebrating a special occasion.

My friend MD Fahmi Bin Ali helped me celebrate my birthday. He is very nice, spoke to me everyday. Today I'm feeling down because it started storming and lighting and nothing was going my way for me to travel to Malaysia for a day trip and he fixed me a lovely drink to make me smile. He makes the best drinks and lemongrass herbal tea.

This review is solely for May Li at the spa who is a miracle worker and hands of an angel. She is fabulous. Get yourself the jet lag massage. You feel like a new human!! Now the property. Design cool. Service from front desk and food - meh. And how you can’t get a fresh coconut water is besides me haha. Get the massage. Sleep in a comfortable room. Go elsewhere for amazing food on the streets of Singapore!

Very beautiful, modern hotel with all the bells and whistles. The front desk staff are amazing, concierges, bell boys, cleaners, waiters are credit to the hotel management team.

Beautifully aesthetic and so so welcoming This hotel gives tranquil vibes amongst a busy city It embraces the nature and built within is plants and foliage, so well thought out You can still enjoy drinking and seated outside as it has canopies keeping you dry The food was incredible So fresh and staff could not do enough for you Especially head chef Boz who absolutely went above and beyond and made us unique delicious breakfast dishes amd he coulsnt do enough for us So clean and the beds were so so cosy