AluaSun Marbella Park

First time at this hotel and was really happy that I chose to stay there. I usually do breakfast only but chose half board and found the food selection and quality to be very decent. Cleaners did an excellent job every day leaving the room fresh and replacing towels. Please be aware of something that happened to me at the bus stop outside. A car stopped and offered me a lift to Marbella one day. The man told me this tale about bus strikes and how I would be waiting there a long time as few buses were running. I stupidly accepted the lift and this man produced a fake taxi sign during the journey and when we arrived demanded an extortionate amount before letting me out of the car. His reg number was 6773 NDL so please don't make the same mistake.

Staff were friendly but overwhelmed at reception constantly. Check in was almost two hours later than advertised. Facilities in the room were poor, bath was dirty, no pool towels given. We were refused a lunch meal on our last day. The adult pool was constantly full of children, with no staff to remove them. Very disappointing for a four star resort.

We have seen live and dead rats

We really enjoyed our short break to the hotel we hadn't been to Spain for 20 off years so we were presently surprised Hotel was clean beds comfy and the pillows perfect Staff very helpful and welcoming Would we go not really not because we didn't enjoy our stay we just don't do the same hotels twice but I would recommend the Aluasun without hesitation

The Aluasun staff are top notch. The service, the quality and the cleanliness are more that just fair. Excellent spot to visit or to spend a few days with the family. The place has all the trimmings to keep the little ones busy and happy. Overall excellent experience and WILL visit again.