Best Benalmadena

My partner and I stayed for 4 nights and on 2/10/26 late evening I became extremely unwell with vomiting and diarrhoea. It was very severe and traumatic. It came on 3 hours after eating at the buffet. I don’t eat meat. It lasted 12 hours and I was desperately ill. Luckily I am relatively young and healthy. My partner ate different foods to me and he hasn’t been unwell. We booked this months ago and didn’t check reviews again after booking but it’s clear there is a food hygiene issue. Travel agents should not be sending people here. The fact my partner didn’t become unwell points to the food. Avoid at all costs. I asked for the room to be cleaned thoroughly after my illness and this was completed to a poor standard, I asked them to return to complete properly and even then they didn’t clean the whole room or change beds following illness. It really affected our wellbeing and our holiday. Such a shame when you spend money and time looking forward to a break. Will not be returning. Inspections need to be carried out ASAP. It’s dangerous.

Pros lovely spacious clean room with excellent sea view Facilities were good and the drinks were good measures Cons - AVOID the food as lots of people (myself included) were ill with sickness and diarrhoea and looking at other reviews has been going on for some time Also the staff are very friendly and helpful but if you have a complaint then they’re not interested

Just returned from the Best Benalmadena hotel. God I really wish I had read more reviews. On the surface the hotel is clean, the reception the bedrooms but there is clearly a problem. On the first night people told us in the lift that there is a problem with sickness and diarrhoea so we took extra precautions to make sure we wiped surfaces and washed our hands more than we normally would but is got us on the third day. Myself and my sister confined to our room so ill. I was sick and my sister the other. The dreaded D&V. On the Wednesday my sister managed to go to reception to tell them about it. They said you should have told us, she told them we couldn't even pick the phone up and when we did no one answered. All they said was if you need anything we can bring some rice up to the room. Not once did they check on us. I saw the state of the air con unit outside is that where the problem is who knows but this hotel has had this problem for a very long time. I am still suffering since I got back. My sister and I have both lost about 10lb in weight. This hotel seriously needs looking at. I really wish I had read the reviews. Keep clear of this hotel.

The hotel is very nice but 12 of us on a golf trip stayed at this hotel and all of us suffered from diarrhea and vomiting. We still haven't recovered now we are home. I personally think it's something more than food poisoning.

Four Star Food Poisoning. I know this may seem like a moany review, we just wanted to give people the heads up from our experience. We aren't sure why this is a Four Star hotel and here are main points of our experience (in order of occurrence): - Not "smart" room allocation: Initially allocated a room above entertainment with a toddler. Two nights of noisy and broken sleep. - Ant infestation: See picture for this problem. On second day, ants on floor, on bedside tables, bed and in the corridor. Pictures show - doors in room not sealed to floor which is where ants were coming from. Note - after these points, staff moved our room. - Missing photo frames and peeling photos on main hotel walls. - Lack of removal of broken glass: Room service personnel accidentally smashed a glass. What was worrying was that she swept some bits (not all) to one side and went back into a room to clean it. Broken glass in corridors, seriously?! - By the end of a 5 day holiday, 5 out of 6 of party had been sick. Come on. Last kitchen deep clean and replacement of pans? This hotel has given me two lasting feelings: 1) A "Gordon Ramsay" style Watchdog on tourist hotels would be a fascinating watch. 2) Happy to be heading home to trust where my food will be coming from. Overall, I wouldn't describe myself as feeling rested from staying at this hotel. Wouldn't return and looking forward to going home and cooking in pans I know are clean. Sorry guys - I wouldn't return.