Ocean House Costa del Sol by Grupotel

Preferential location atmosphere was ambience our room was lovely very clean value was what I expected for that time of year

Lovely hotel in the perfect location and very friendly staff. Will be back again.

Lovely hotel. Nice reception area. Staff are ok around the hotel wouldn't be the friendliest. Room aren't ready till 3pm but they do have a luggage room. Kids seem to like the entertainment staff. Pool area is nice and clean. Not many sun loungers for the amount of guests. Lifeguards are strict about the sun loungers if your not on them they will remove your things. On our first morning we left our stuff out and went for breakfast and came back and it was lifted. Your allowed 10 minutes for breakfast. Like that's not possible. So 2 went for breakfast and 1 had to go on their own. Same for lunch your allowed 1 hour. So we went across the road and had to send picture of a menu for lunch to my sister and order and then she joined us. Next day we said to the lifeguard we are goi g to the pool bar for lunch but we will be back and he said ok and he asked where we were sitting so we went for lunch came back and he had the note on the sunlounger and we weren't even gone for the hour. I get why this rule is in place because some people take up loungers and they don't use them. There's not enough for guests. My mother is in her 70s and it was bit rushed for lunch etc. This woman beside us took up 2 loungers and didn't use them. No note was left on her lounger and the stuff wasn't removed. Lifeguard did keep a good eye out when we were there 2 lads being really rough with each other in the pool nearly like they were trying to drown each other and splashing water about. I get it's a pool but there was other toddlers and kids about. Lifeguard had a word with them a number of times. Parents didn't seem to keep an eye on them. Rooms are lovely and spacious for 3 nice and quiet at night no banging doors. Great that the safe in the room you hadn't to pay for. Other hotels will make you pay for a safe which I don't think you should have to you pay for your room it should be included. There was 3 of us in the room but only 2 tea cups so we asked for an extra one. 2 chairs in the balcony and they knew on the booking 3 guests going into the room. It was for my 40th and we did state this on the booking however it wasn't even recognised not as much as a sweet in the room. Breakfast had everything you wanted. It was lovely but could be hotter. On the last day they had a courtesy room to shower before we went home that was a great idea. Thank you. Got food in the pool bar area it was tasty. We got 3 drinks gin and tonic and 2 minerals 23 euro. Next day we got the same again and it was 16 euro so don't know how the price varied. Would stay again. Would recommend it for people.

We have been staying at this hotel at least once per year since first coming here in 2019. It’s a lovely hotel in a great location with lots of bars, restaurants, the beach and attractions within a very short walk. The rooms are bright and clean. The staff are very friendly and helpful. The food is good as is the entertainment. We never want to leave when it’s time to go.

Brilliant location couple minute walk to Benalmadena marina or turn left out back gate with lovely promenade walk to La Cariheula bars/restaurants and shops. Hotel is clean with room cleaned daily. Staff are very friendly. The entertainment staff were lovely and enthusiastic. One of the highlights was not having to get up early to get a sun lounger as hotel has strict policy if towels are left unattended up to 1045 am then lifted and from that time of absent from beds for more than hour towels lifted. There is live entertainment Wednesday to Sunday at La playa bar which overlooks prom and beach from 4-6pm which is a lovely touch, the other days they have a dj. There is evening entertainment but we never saw this so can’t comment. The breakfasts are excellent. Overall great hotel in a fabulous location, would definetely return.