Ocean House Costa del Sol by Grupotel

Went with Senior Discovery Tours for one month. Hotel was fantastic. Evening entertainment every night. Lobby and lounge were amazing. Pool area was huge. Dining room was large with lots of choices. On boardwalk so you could walk everywhere. Lots of shopping and restaurants close. Bus to Torremolinos and Malaga a close walk. Near marina. We liked that the hotel had lots of guests so always fun to be there and meet people Going back next year .

To be totally honest I’m extremely disappointed with the hotel especially a 4 star. We stayed in a junior suite which was very small and very basic. It was also extremely outdated. The bed is really hard and uncomfortable. We unfortunately stayed on the ground floor and what a nightmare that was. As it was just off the lobby, the evening performance may as well be in the room with you! The same can be said about people drinking at the bar at the end of the night, we could hear everything and kept us awake. Cleaning of the rooms was not very good. The cleaning products (for the floor, because nothing else is cleaned!) are quite strong and if you’re anyway sensitive, you might have a reaction. Sun lounger wars with them reserved for hours with no one sitting on them. Not enough room for sun loungers, they are all on top of each other. There’s also extremely loud music at the pool area. We only had breakfast in the hotel and we found it ok. Can be extremely busy depending what time you go. It also rained while we were there and there is absolutely nothing to do when it does rain. Location is good and the beach is just at the back. The hotel is near enough on the boundary line of Torremolinos and Belenamedena so a lot of choice. Very near the marina. Staff we dealt with were all very pleasant.

Hotel is average. We had a suite. Basic but clean. No decor. No doors on the wardrobe. Just shelves for everything else. Bed a bit uncomfortable. Very basic for a 4 star. Breakfast average. A few things about service. They’re not very generous with the very small milk cartons in the room. One day 2 cartons and another day only one. The amount of milk is not enough for a cup of tea/coffee let alone 2. But there’s a fridge which is handy. Cups are rinsed out and put back (could do this myself). I noticed this because one had a massive chip and it was still there the following day. Had to ask for hand towels one day. They took the wet ones but didn’t replace them. There’s not enough room around the pools for the size of the hotel. Beds are all squash closely together with no space between. Usual issue with towels reserving beds. My biggest gripe is loud banging music around the pool during the day. Silly me didn’t know. NOT RECOMMENDED for couples who want peace and quiet. One positive …..evening entertainment good.

This is a beautiful place, everything u need right next door. Staff are great especially Carlos, one of the nicest people I've met in a very very long time, id advise anyone to visit here just to meet this guy!

Once more another terrific experience at the Ocean House. Staff are the mainstay. Nothing is a chore and always friendly and polite. To Alej, Laura and Daniel a great big thank you for your kind service. To Enrico, Miguel, Ana and the other bar staff. Many thanks. We are already looking to our next trip. Adios and many thanks.