Alua Linda Mallorca

I had booked 3 rooms for 3 nights in what was supposed to be a luxurious, central hotel in Palma de Mallorca. The hotel I booked is Alua Linda. I was contacted 2 weeks before the booking from Hyatt and they told me that this hotel won't open when we were supposed to arrive. They offered 3 alternatives, one was adults only, even though we have a child on our reservation. The other one was really old property in Palma with outdated facilities and bad reviews online (Alua Leo Mallorca). And the third option was again an older hotel, far away from the city, but it was the only one with better reviews so I agreed to change it. I asked them for upgrade of the room for the inconvenience caused, but they refused it. We now have to rent a car, stay at an old hotel and lose time traveling.

Perfect base hotel , clean & comfortable. Friendly reception staff too . Had 4 nights here with my partner it's basic but perfect ( we only literally slept & showered here ) 10 minutes from airport & 5 minutes from beach ! Plenty of shops, bars & restaurants close by .

I made a reservation on Go voyage a month ago. Unfortunately today the hotel cancelled my reservation for whatever reason (more availability), I'm leaving in a few days.