AluaSoul Carolina

We are here at the moment and can’t fault this hotel. Pretty location, lovely food and the staff are fab. Super clean hotel and very well looked after each day.

Lovely short stay. Well positioned and great amenities. Good food and drink. Lovely weather and great entertainment. Room clean and well equipped. Fantastic sea view

This is my second visit to this hotel. I first went in 2024 and I enjoyed it so much went back this year. The location is gorgeous and the staff very good. On this visit I was disappointed with the food. In 24 the quality and the choice of food was to a much higher standard. The focus in the restaurant this time was food prepared on the griddle and that was hit and miss. Sometimes it was tough and dry. The salads looked nice but lacked taste. I felt that on this visit corners were being cut. The reception staff were friendly, professional and efficient and the waiters were friendly and helpful although I felt that the numbers of staff had been reduced. I had a great holiday but was disappointed that the standard had gone down.

A perfectly located, quality hotel right by the beach with breathtaking views across the bay. The atmosphere is very chilled within the hotel with emphasis on quality and experience. It features 9 floors with the top 2 reserved for My Favourite Club reservations. It’s well worth the upgrade as not only do you get panoramic views, it also boasts a daily replenished mini bar, queen sized super comfortable bed and then there’s the private lounge areas and the upgraded hospitality. The entertainment during the day and night is just right, featuring daily Aqua dance classes, bingo in the afternoon and evening shows like bands, dancers and cabaret. All staff value its customers and all are very attentive and kind. We felt valued, and very happy during our stay and met some of the nicest people ever who we will stay in contact with. All in all a very enjoyable stay and would highly recommend.

Location is not very good, there is nothing around you, you have to get cabs everywhere, the closest thing is Cala ratjada town which is nice enough but is more restaurants and shopping. It’s a pretty view but that’s about it. Atmosphere was very off, our first day was awful and staff were so unhelpful. The rooms were clean which is good and clean towels were provided if left on the floor. However the pool towels you have to keep for the duration unless you stay over 7 days in which you get one free towel change for by the pool, if you want to change again this is chargeable. This isn’t great value for your money, we spend nearly 2k each on this holiday for 10 days so we didn’t have to spend a lot out there and we spent probably nearly 1k out there because half the drinks weren’t included anyways. The food at the pool bar gets mobbed by wasps which is disturbing, there is also flies that go all over the food so if you don’t grab it when it’s just come out the cooker it’s been sweating in heat all day being eaten by bugs! So unsanitary! Genuinely only come here if it’s close to you and is a short weekend, don’t bother going all inclusive, it’s not worth it.