AluaSun Cala Antena

Me and my boyfriend went to this hotel for supposedly a week, when we first arrived the reception area was so warm it was uncomfortable, we then got to our room expecting air conditioning that was said to be included which wasnt working which is unacceptable. We then addressed this to reception which then turned into an argument due to the disrespect from the staff, we had then constacted easyjet. We went to the manager the following morning who was also rude and arrogant, wouldnt reply to the emails easyjet had sent to the hotel for us to move. He then waved his hand downwards at me saying "shu shu" meaning for me to leave. The hotel then thought leaving an electric fan in our room would cover the costs. On day 4 we were then changed to another horel. However the food was also cold and soggy you coildnt really eat it, the lunch and dinner food options wasnt great and the icecream was always like water. The rooms has mould all over the curtains and a musty dirty rotten smell, the balcony light didnt work, the bestsheets werent cleaned and the room didnt include a fridge which meant we were drinking warm water or having to constantly go and refill it. Overall i would not recommend this hotel to anyone and it was the worst 4 day ive ever had. However the hotel we got changed to was excellent.

Everything about this hotel is fantastic Barr the family rooms, musty smell, old bathroom paint coming off bath, this is what let's it down. Staff are friendly and helpful. entertainment for kids and adults was really good shows put on were amazing . Such a lovely atmosphere. Chefs and kitchen staff work really hard, the food was really good plenty choice and different every night be a theme. My husband is a lifeguard and said the pool was one of the most clean he had ever seen abroad and set at right temperature. Room let's it down. Having said that we had a lovely time.

Just back from a fantastic week, hotel animation team and staff were brilliant, my little girl loved the activities and the animation team were amazing with her.l, always high energy and lots of fun! Great location, food was average, drink variety good. Issue with air conditioning when we arrived but seemed to be working fine a few days in, not what we needed when temperatures have been very high. On the whole, excellent value for money and we had a great experience.

Family of 7 for 7 nights Hotel tired and in need of a revamp , pool area was good . Only one beer available for all-inclusive and lots of spirit choices, soft drinks and coffee and teas. Food was good with lots of choices but repetitive. Staff are so friendly, entertainment was absolutely brilliant they made our holiday 😄 Sadly the conditions of the rooms were very disappointing, damp, smelly and mouldy. No ventilation in the bathroom, only one power point in the bedroom on the far side of the room , light on balcony missing with wires hanging. Air conditioning not fit for purpose. When reported the mould was told hotel fully booked and no other rooms available 😒 Sadly I would not return and not recommend this hotel.

The location was quite far out from the airport which we knew before we went. Unfortunately, the only downside to this hotel was the air conditioning was not working throughout the hotel. Everything else like food and drink plus entertainment of the evening was decent.