Globales America

What an amazing experience and the staff are amazing

Great hospitality, friendly staff, and just an all-around great experience. There’s honestly nothing more to add highly recommend this place! Definitely worth a visit.

We were really disappointed with the hotel and its all inclusive package. Pros: Location is good, shops, bars and restaurants within walking distance and a beautiful beach on your doorstep. Animation team and restaurant staff worked hard and were lovely. Reception staff were also pleasant. Cons: Rooms- Poor air con and awful smell from the drains. You could constantly hear the water etc from flushed toilets & showers rushing through the pipes & drains. Beds uncomfortable and walls super thin, you can other guests snoring and talking through the walls. No bottled water or irons in the rooms either. You have you buy bottled water. Food- the worst food I’ve experienced at an all inclusive. I’m used to food being repetitive on an all inclusive but the variety & quality of the food was very poor. Also a lot of the ‘hot’ dishes were not hot, lukewarm at best and led to a few of us becoming ill. So much tuna/mackerel in things like potato salad and pizza, yuk! We also had to venture out to eat near the end of the holiday just to get a decent meal! The all inclusive package is really limited and poor quality drinks, including soft drinks, very artificial tasing & super sweet. If you want fresh orange just at breakfast you have to pay! You have to pay for the decent cocktails too. Food in the pizzeria uncovered all day meaning flies landing on it/food drying out and going cold etc. There were little pots of cheap ice cream but any decent ones you had to pay for. Facilities- the pool is only open from 9.30-6pm and then it’s shut off. It stops sunbed wars in the morning which is good although there seemed to be plenty of sunbeds around anyway, but shutting the pool & pool bar at 6pm is too early. The pool is also absolutely freezing, the sea is much warmer! There wasn’t really much to do here, the vibe was a little flat all the time unfortunately. Luckily we made friends with other guests and had a good time. Overall I’m glad we were only here for 4 days, we wouldn’t return or recommend it unfortunately

The entertainment team was excellent! Lots to do and really good people.

Recently been to this hotel with my boyfriend the rooms are quite small for 2 people, the hotel it’s self is brilliant but the steps are very steep to the beach so not that great for old couples or families with pushchairs.