Globales Nova

have been to this hotel with my late husband several times before. having lost my husband a year ago i decided to revisit on my own to a place we both loved. i arrived late at night and was allocated room 101, i found black particles on my bed and floor and feel this had come from the air conditioning unit. Not feeling comfortable i returned to the reception to ask if i could be moved, a young male receptionist said there was nothing he could do until the day time staff returned at 9am the following morning. He was not helpful at all. In the morning i returned to the reception and was told they could get the maintenance team to look at it but i said i was not happy with the room - i also noticed dust on the units, the bidet had several deep cracks around the porcelain - at 11am i was moved from room 101 studio room to studio room 202. Room was alot better however the noise from the irish room occupants was constant and this carried on throughout the day and night, the parents and children argued, they went out drinking and came back in the late hours. The teenage son was loud and would shout down his mobile i could hear every conversation he had and he shouted from the balcony to people below placing orders for food. Being my first solo trip i was very reluctant to knock their door so complained to reception and Jet 2 as this was disgusting behaviour towards other guests. I found myself catching up on sleep during the day instead of enjoying the sunshine. I feel the hotel could have done more for not only me but other guests who were too frightened to complain. The night before i returned home they were arguing until 5am - i had to get up at 6am for my coach. When i reported it to the young male receptionist he said he was not aware of the problems and there was nothing he could do. he was not professional and gave out a could not care attitude

Stayed here during the October Scottish school holidays and had a pleasant stay. Location wise could not have asked for better. 2 minute walk to the beach and situated perfectly to explore both Palma Nova and Magaluf. The hotel has only one bar by the pool and this closes at 8pm, there was no entertainment but there is one person who does pool games etc for all, food is served for breakfast and lunch and prices were quite reasonable and the food was okay. The hotel is generally quiet and relaxing in atmosphere. We had no issues at all securing beds by the pool at this time of year. Both indoor and outdoor pools were freezing cold! We had a sea view room on the 4th floor, the view was partially obscured by the large fir trees but it was still really nice. The room itself is basic but has everything needed. In the living room there is a sofa with a pull out bed beneath and the main bedroom has 2 single beds pushed together. The beds however are rock hard and the pillows are as flat as a pancake. That said as a base and a place to sleep it does but it’s clear improvement is needed here. The safe is in the main bedroom and costs 41 euros for a week which is quite expensive in my opinion. The room includes air conditioning however I would say this isn’t realistic, the unit is built in and you have no control over it other than turning on or off. Thankfully in October we didn’t need it but I can see why there were so many issues in the summer as I’d say this is not true air con. The rooms were cleaned daily and beds made up with fresh towels provided as needed. Overall I’d say this hotel is a basic 3 star and really does need a bit of love and care but it cannot be faulted for location.

Our stay at the Globales Nova Apartments Majorca commenced on September 22, lasting for seven days. The hotel, rated three stars, consistently delivered a three-star experience. The premises were clean, the location tranquil, and the cleaning staff unfailingly greeted us with a cheerful "good morning" as we encountered them throughout our stay. We encountered a minor issue with the cube lamp in our apartment, which failed to illuminate when switched on. Upon reporting this to reception, we were assisted by Lieke. She immediately understood the problem with the cube light and assured us that maintenance would address it. Within 30 minutes, the maintenance team arrived and replaced the faulty bulb. Lieke, we extend our gratitude for your consistently welcoming smile, which brightened our daily returns to the hotel. You are a true asset to the Globales Nova Hotel. Thank you.

Delightful place, extremely clean, very friendly and helpful staff. Low key, but that's how we like it. Nice and private, yet very close to beach, shops, bus stop to Palma. Two Marias: Maria at the bar (hilarious) and Maria in charge of entertainment. Recommend Diana Beach restaurant for food, and Castaways bar for the best sangria ever.

What can I say! Yet another fantastic holiday. This is our 7th year staying with this hotel and it did not disappoint. When we arrived we were allocated our apartments and they did not disappoint. The views were stunning, the apartments were spotless. The whole team works very hard to ensure the hotel is spotless and well run. Especially thanks to Toni, Maria and Jose in the bar and our lovely cleaning lady who I forgot to ask her name. The whole team works tirelessly to ensure that the hotel guests are well cared for. This hotel is in a fantastic location within a short walk to the beach, shops and restaurants. We enjoy the apartments as they have everything you need and the cleaners came daily. We enjoyed a couple of nights sitting on the balcony having a take away and watching the world go by. Fantastic hotel with fantastic hard working staff. Hopefully we see you all again next year.