Globales Palmanova Palace

I have been to Palma Nova a few times before and always found the hotels acceptable. However my stay in this hotel is the worst one that I have endured to date I will admit I can be fussy when it comes to food but have always managed to find something in the all inclusive hotels to get by without many issues That being said the other hotel restaurants typically served the food warm and tried to put out meals with a modicum of taste This hotel didn't

Do not book here, unless you like cold tasteless food, reception staff who speak and treat you with contempt and extremely rude male bar staff (Dani in particular. Dani if you don’t like your job and lack the basics in customer care ie speaking to customers rather than grunting and rolling your eyes, please find another. I know it’s near the end of season, but be a bit nicer to your customers and they might return) Cleanliness around pool area is awful, a hose down a night is not hard, and a quick sweep & mop around room would do wonders too. The only saving grace are the animation team, Rebecca and Albert especially who are an asset to the hotel. Oh and if there’s Spanish residents in the hotel (quite right Majorca is a beautiful island) expect to be treated as second class citizens compared to them. Worst Globales hotel I’ve stayed in. Save your money and book in an alternative

Location was great, just a short walk from Palmanova centre and a lovely beach. However the hotel itself is very outdated and definitely isn't a 4 star as it says in the entrance. Food was ok, good variety. Drinks were fine as well. Hotel pool was disappointing due to it's size and I can not imagine how it caters for all of the guests in the high season. Another unusual thing is that there was no bottled water available for all inclusive guests. However you are able to purchase it from the vending machine? Bizzare.

We’ve just had another great holiday at Palmanova Palace. We had a lovely quiet room on the third floor which overlooked the pool and had a sunny balcony. The hotel is kept immaculately clean, both the bedroom and the public areas. We absolutely love the food in the restaurant, we enjoy a lot of the fresh salads and have tried dishes here that we wouldn’t normally get at home. The friendly staff and warm welcome are the main reason we keep coming back. Special thanks to David in reception, Julian and team in the restaurant, Alberto and all the staff for making our stay so enjoyable - we can’t wait to see you all again next year!

the entertainment was the greatest and gave us the best holiday of our life. alberto taught us all the dance moves and got me to learn latin dancing 100% recommend