Globales Playa Santa Ponsa

The hotel itself was lovely but our room let us down. The balcony overlooked the hotel roof so it was pointless. Another disappointment was the sun loungers. Many signs warned against reserving sun loungers but there were plenty of towels but not many people. One morning I woke up at 7:45 and still no loungers were available.

We had a fantastic stay at TUI Suneo Santa Ponsa and were really impressed overall. The location is excellent – just a short walk to the beach, with plenty of bars, cafés and shops nearby. There’s also a huge supermarket directly opposite the hotel, which was really well stocked and so convenient. The hotel was spotless throughout, and the token system for drinks cups was a great idea as it kept the pool area tidy with no dirty cups left lying around. The food was very good, with the option to have breakfast, lunch and dinner at either Santa Ponsa Park or Pionero. We found the restaurant at Pionero to be busier but with a bigger selection. The snack bar offered a good variety of food, and the pizzeria, open until midnight, served freshly cooked pizzas that were excellent. Our room was clean and had a fridge, and the €10 deposit for the safe was fully refunded when we returned the key. Although the sunbeds around the main pool were reserved very early each morning, we always found plenty available on the raised terrace, which was quieter and more relaxing. We also had access to the pool at Santa Ponsa Playa across the road, although it felt a little more dated so we didn’t use it. Overall, we were very impressed and would happily stay here again.

Absolutely awful. Rooms are battered and old... Bathroom has a plastic rail around it with a plastic hanging sheet. Please see pics. No one is English at the hotel. Food is absolutely inedible, even the coffee from the machine isn't good. Pool area is patchy long grass and in the shade and you can't even get to the pool before about 10am. I hate leaving poor reviews but I honestly can't find a decent thing about this hotel other than it's location. Ruined our lovely previous memories of Santa Ponsa. We shall never visit again.