Grupotel Aguait Resort & Spa

A lovely hotel directly by the sea in a quiet location. The staff very helpful and friendly. I have always had a room overlooking the sea which is perfect. Cleanliness a high standard. We found the entertainment in the evening excellent. There is a bus stop outside the hotel which goes into Cala Ratjada.

It’s been a couple of weeks since our trip to Mallorca and our stay at the Grupotel Aguait Resort. What can I say - everything was perfect! Since I work in the tourism industry, I have the opportunity to research hotels in greater depth. The Grupotel Aguait Resort was a perfect fit for our group of four in every way, except for one thing - it’s focused on the German market. But we decided to take a chance and weren’t disappointed - yes, the staff mostly addressed us in German, but we replied in English, so it didn’t bother us at all. The staff themselves are wonderful; I’m very grateful to Olga at the front desk, and Gisel particularly impressed me with her service. As for the hotel - yes, it could use some renovations, but the view of the sea more than compensated for that. The quality of the food didn’t disappoint. Would I come back here? Absolutely!

This hotel is lovely, the location is superb as you look of the med whilst sipping on your cocktail.The food is of a good standard and the service is very good. The rooms are comfortable and clean. I went half board but I was very impressed by the amount of drinks included in the all inclusive list using top brand alcohol. If you do go half board be very careful when booking drinks to your room as we found that the tourist tax on our room bill for drinks was around 40%, so if you don’t go all inclusive then pay for your drinks. The hotels guests are predominantly German and British visitors are very few. With this said this hotel is very good and would highly recommended.

The hotel benefits from having a great team working hard to make it a memorable stay for all the right reasons. Cleanliness is exceptional throughout, rooms are comfortable and well appointed, the gardens are well maintained , the food is varied and well prepared (themed menu changed daily) . It is located in a primarily residential area (private villas) and the town is about a 30 minute walk away (there is a bus stop outside). This suited us fine as the atmosphere is calm and peaceful, as are the guests. Evening entertainment was good (pianist on our last night was outstanding). Giving four stars due to a couple of issues: air conditioning in the room was not very efficient, wifi coverage on the 3rd floor is patchy, plumbing can be quite noisy, cleaner on our last day was determined to enter the room despite having a sign on the door and a check out time of 12:00 noon (she took the sign away and tried to get in the room again, at around 10am, not impressed). That said we found the staff generally friendly, helpful and hard working. A couple of mentions: Genesis in the dining area and Jesus in the bar area, super efficient ( the "runners" are the unsung heroes of the hotel). One of the few places where we would happily return.

Thank you to the whole hotel team for an unforgettable holiday! ❤️ Everything was wonderful — the hotel was spotless, the food was delicious, and the atmosphere was friendly, warm and full of fun. Thank you for your smiles, kindness and excellent service. We leave with wonderful memories and hope to see you again! 🌴☀️❤️