Grupotel Gran Vista & Spa

So i have been to this hotel twice before and I excited to say I am going back next week! Not been since covid and been unable to travel. My partner is having a birthday and as a treat I decided to rebook this place having previous amazing experience and great holiday. Clean hotel, friendly staff, great food and selection of options! Can recommend 100%

I had a great stay here. The hotel was clean, comfortable and had a very relaxed atmosphere. The staff were extremely friendly and helpful throughout the stay, which really made the experience even better. I would definitely recommend staying here and would happily come back.

Had read some reviews before going and agree it did feel a bit dated but it was clean and staff were friendly and buffet was good. Two biggies for me though was the terribly hard beds (mattress topper made no difference and I slept badly for the duration of the stay) and the outdoor pools weren’t heated and were freezing! My 12 yr old spent most of the time in the indoor pool which was a shame as it was 27 degrees outside! Such a shame and I hadn’t realised when I booked otherwise I’d have chosen somewhere else. Town itself was a bit touristy even in October but my daughter enjoyed it nonetheless.

We had booked a double room online many days in advance. Upon check-in they told us they had upgraded us and given a bigger room. We are a brown Indian couple. When we saw the room and the building it was an old building and they have not uploaded photos of those budlings here. The only new white building photos are uploaded. There were no guests in that building and it was away from the main building of entrance. The garbage was stinking in the lobby. We asked them to move us to new building without an upgrade and they told is the rooms were already occupied. Upon insisting they finally gave us one room in new building. All of this felt very fishy and not welcoming. Not going to stay with this hotel again. Not sure why were we given the old room (hope it was not due to racism).

Overall this was a great hotel for our week long holiday - although we did have the most horrendous weather for the first half of the week! Perfect base for exploring the local area. Shops, restaurants and cafes are only a short walk from the hotel along with an Aldi. The beach is about a 10 min walk and is lovely. Downside is the pools are freezing. The weather wasn't that warm we went (low 20's) but they were so cold that we just paddled. Indoor pool for the kids was warmer. We were on B&B but the choice was always great although it does get busy so there may be a wait for some toast. We also paid to have dinner for two nights and I was impressed at the selection and quality of the food. We paid 25euros each which was about the same price as eating at a local restaurant. The roof top bar was also nice for a drink or two. Overall we had a lovely stay - just a shame about the weather.