Grupotel Gran Vista & Spa

We had a lovely mother & daughter holiday. Hotel was lovely, clean and friendly staff. Food was lovely. Pool areas were kept clean and tidy. Love the free towel service for pool/beaxh. Only slight niggle the pitch & putt could be re freshen. The evening events were not too bad.

This hotel is in a central location and just across a main road is the short walk to beach down main strip, the landtrain that runs in the day and at night and the bus stop. Aldi is also there too. 10 out of 10 for location. Mixed nationality guests with a hugher percentage of german dyring our stay. Please note there is a gradient walk up the hotel entrance so if you have mobility issues you may want to consider that. As for Platimum status I am not sure what that is given on. If facilities within the hotel such as pool entertainment indoor pools for both kids and adults and spa I give it the rating. For food and room facilities I do not. Food was good quality. We stayed B&B but bacon was the usual fatty type. Juice was weak. I am lactose intolerant and on 2 times there was none of this milk so could not have cereal or milk in my tea. On the one occasion I had soya milk but this was not always an option. I only saw omelettes once but plenty of other egg alternatives. Sparkling wine on Sunday. Rooms had no extras. You had to pay for safe. Some shower gel only. No bittle of water to start you off and you have to ask for a kettle. We took our own travel kettle. Comfortable beds and comfortable room but some little extra touches such as water and shower caps etc would have been good. Sunbeds there were plenty off and lots of shade for trees but sometimes they were dirty and had seen better days. The main sun terrace and normal pool area had limited sunbeds and umbrellas and were always taken by the earlybirds securing with towels even though it said this was not allowed. Aqua aerobics and aqua dance etc was excellent and always plenty going on re archery, darts etc poolside. 10 out of 10 for the animation team. Pool bar food was awful. I ordered a cheese and ham baguette and only got ham on a dry baguette. Roof bar nice with good views. Entertainment there always seemed to start at 8pm which was a little early if you needed to go out for dinner as we did. Saw one act there and it was of a good standard. Would go back to hotel due to location, daytime entertainment and reasonabke value for money but not the usual platinum standard I am use to.

Beautiful place calm efficient staff, very clean , we stayed in an apartment, it was perfect, very relaxing area, very close to the shops bars restaurants etc the beach is also close, bus stops at the end of the road to go to neighbouring towns, the staff and locals are friendly and helpful we've been 2 yes running and will go again😁

Amazing hotel room’s were outstanding we had a pool view on first floor and I personally loved the indoor spa

Loved it, after a delayed flight and a long wait for baggage and checking passport registration at Palma airport, The Grupotel Gran Vista & Spa was fantastic from the lovely reception staff to housekeeping. The grounds and pool areas are immaculate. Breakfast had something for everyone. The hotel has a great mix of guests, German, Spanish, British, I heard French and north Americans. Sorry to say I didn't use the Spa but it did look very nice. The beach is a short walk and a good selection of bars and places to eat are very close to the hotel. Don't get ripped off by small tourist shops, a very good Aldi is a two minute walk from the hotel. We would love to return to Grupotel Gran Vista & Spa but the chaos that's Palma Airport is genuinely making us think about not returning to Mallorca after visiting for over 35 years... Anyway, Grupotel Gran Vista & Spa, fantastic and we do hope to return.