Grupotel Natura Playa

Hotel has very good location, was good clened, staff was very nice, friendly and always helpful. We had only breakfasts and was quiet good. there are many options to get something for lunch on the beach and planty of restaurants for dinner. Small shop is next to hotel, so we could get something small to eat or drink. Bus stop is few steps from the hotel. We were satisfied.

Hotell was Beautiful, staff was excellent. Everyone from housekeeping to the front desk to the restaurant and the staff by the pool area were fantastic. Most speak multiple languages as well. Clean rooms, perfect location by the sea. I am super happy with our stay and absolutely recommend anyone to stay there.

The customer service at this hotel was outstanding. Every person we dealt with greeted us with a smile and nothing was too much trouble. The hotel is located on our favourite beach - which is one of the best in the world - Playa de Muro. The breakfast was good and we enjoyed eating in their beach cafe/restaurant. The choices at the main restaurant did not appeal to us and so we did not eat there. However, the position of this hotel means that you can walk into the town to access local restaurants and shops. As we had a car, we tended to eat while we were out and about. As well as an outdoor pool, the hotel also offers a spa with pool, saunas and steam room. Just be aware that some holiday makers like to enter the saunas naked! Apparently, this is allowed as long as they sit on their towel! This is the one thing that disappointed me about the hotel - especially as there were no warning signs. The reception team promised to put a sign up. The hotel organised entertainment each evening - which seemed to be geared to an older audience - but this was probably due to the time of year of our stay. If you have a car it is worth being aware that the hotel will park it in their underground car park at no charge because there are limited spaces outside. We would definitely stay again. It’s also worth booking direct with the hotel because you receive a discount voucher code for your next stay.

All perfect. Great hotel great location. Very clean. Friendly and helpful stuff. Very close to the beach. Local shop opposite. 10 minutes walk to restaurants and other shops. 2 minute walk to the beach. Lots of free parking spaces. Great for families. Indoor heated pool sauna and jacuzzi. 2 outdoor swiming pools. On site restaurant. Brilliant breakfast choice of everything.

We really enjoyed our stay at the Grupotel Natura Playa. The room was comfortable and clean and the easy access to both the beach and the Albufera Nature Park (and flamingos!) was exactly what we were looking for. However, I'm only rating it 4 stars due to the lack of available drinking water at the hotel. We took public transportation to the hotel (the bus stop is right out front and VERY convenient) so we did not have a car. Once the store next door closes for the night, you are out of luck. The front desk told us that the water from the faucet is not safe to drink. Most other hotels we have stayed at in recent years offer guests drinking water and at this price point, this hotel should do the same. Lack of a car can also be problematic for dining options. Many of the nearby restaurants close early. Otherwise, I would still recommend this hotel if you are looking to be near the park and beach--just be prepared.