HM Isabela - Adults Only

We stayed here for 10 days at start of September as there was 3 adults we had 2 rooms we had requested adjoining rooms but sadly we didn’t get them although one room did have an adjoining door! Rooms a bit small my daughter had to store her suitcase in the bathroom not ideal.Hotel shared areas very clean. Room tidied everyday but floor not washed, room tray never replenished no coffee or milk never stayed in a 4 star when this didn’t happen. We only stayed b+b which was okay had to wait most mornings for food to be cooked . Having to be down for 9 am to get sun beds around pool is a bit off putting but as they do day passes it can be very busy. I also thing residents should get priority getting sun beds. As for reception staff! Well rude is an understatement never said good morning once and when checking in and out no communication told use app in room not that easy when your in your 70s. Sadly won’t be staying here again they need to work on there customer service.

Just back from a few days staying on B&B basis. We thought the hotel was fabulous. Spotlessly clean throughout with hard working staff everywhere keeping the standards high. Breakfast was fantastic with absolutely everything you could wish for and plenty of it. Eggs and omelettes freshly cooked to order are a highlight. The rooms are small but really nice with a big comfy bed and decent pressure in the shower. Mini fridge in the room is a little small but enough to keep a bottle of milk and a few cans etc. A nespresso coffee machine is standard but we requested a kettle so we could make a cup of tea. Room was cleaned and made up every day. Despite what other people have said in their reviews we found the reception staff to be really nice and friendly. The pool area is lovely and we didn’t ever have a problem finding sun beds. Location is perfect as it’s within easy distance of all the shops, bars and restaurants and the beach is literally over the road. We couldn’t fault anything and already planning a return visit. 😊

The actual hotel and location is fine. Food in the morning is lukewarm under the "hot" plates. After the first morning i kept away from the so called hot food and went to the counter to get freshly cooked. Towels and bedding in rooms leaves a lot to be desired. On numerous occasions got stained dirty towels. Bedding was marked and frayed and looked stitched together. Complained to reception twice. Said it would be reported to housekeeping. Great they were! Just kept leaving the stained towels on floor til they got the message. After seeing other reviews in relation to hot food, i wasnt expecting much. Even the responses from the hotel saying thanks for the feedback dont work as they dont actually try and resolve it. One male chef kept disappearing round back of kitchen and not cooking the fresh hot food. Would mark this hotel as a 3 star at best. Also dont use Spar outside hotel. 6L water 4euro. Turn left outside hotel and supermarket on the right at crossroads it is 1.50. All adds up. Also in room if you prefer kettle instead of coffee machine, ask reception. Restaurant outside hotel to the right is great. Food is good and reasonably priced. We only stayed B&B and ate out and found loads of great places to eat including a great chippie at the top strip. Bakery round the corner does deli baguettes.

Lovely hotel excellent location for the beach and bars and restaurants, our room was on the 4th floor so we had a good view of the street below, the pool and part of the beach, the hotel is spotlessly clean and the staff are friendly, if you speak to them, we were bed and breakfast so i can’t say what the rest of the food was like in the dining room but the breakfast was very plentyful and varied we also never had any problems finding a clean table in the mornings as the waiting staff are always cleaning down tables and preparing them for the next lot of guests, 10€ for a beach towel and you get that back when you return the towels at the end of your stay, you can also have a clean one everyday if you wish, safe is also free, there are some lovely places to eat and plenty of different eateries not far from the hotel, and as it is adult only it’s very peaceful apart from when you get a group of adults that don’t know when they have had enough to drink, we only sat around the pool a couple of times because we prefer the beach, but even then we never had a problem getting a sunbed but people do tend to queue waiting for the pool to open so they can get there little spot, which is fine if that’s what you want to do, there is an Irish bar attached to the hotel but it is very pricey, we only had 2 drinks there and it was 20€ , whereas if you go to the town it’s half that price, we only experienced one problem at the hotel when we ran out of water completely, but this was rectified straight the way so all in all a very nice hotel which we will certainly return to in the future.

Just got back from 8 days holiday at the h m Isabella. The hotel was very clean and staff very friendly and helpful. The location is wonderful, just a minute to the beach literally. There is no entertainment, but we went out at night to one of the many bars. The bed was very comfy and the safe was free. You can’t put your towels on the sun beds until 9.00. which is a good idea, but we never had a problem getting one. The only 2 negatives are the food was nice and hot, but the same everyday especially the desserts. The other was we had a coffee machine, but only 2 coffee pods for the whole stay. We usually get a kettle, teabags, packets of coffee, sugar and milk pods in other 4star hotels, which are replenished each day. What was the point of the coffee machine? All in all we had a great holiday and would stay again if only we could have a drink in the morning.