O7 Alondra

Location is spectacular. The area is just outstandingly beautiful. Three minutes walk from the beach and restaurants. However, this hotel is geared at German Visitors first and foremost, very little is in English. Cleaning staff and waiting staff were friendly but reception staff are German, and not particularly forthcoming towards English guests. Rooms are basic if they've been updated... No drawers to hide belongings and the awful sewage smell that eminates from all toilets and drains is really really bad. Stinking the room out constantly. I asked for extra pillows, nothing arrived. The luggage storage is a free for all, and you need to climb over other people's cases to get to the back... With no help from the staff offered. Whilst I would visit the area again, I would not recommend for other English visitors.

We stayed here for 7 nights and was one of the best experience we had. The hotel was recently renovated and looked good, the rooms were spacious, new and clean. The restaurant served good and fresh food with plenty of options for all tastes. All the staff members were kindl and friendly and accomodated everything we needed. It’s very close both to one of the beaches and the city center, with plenty of shops and restaurants. I would be happy to return and I highly recommend it, it’s a great choice.

Lovely hotel in a great spot, as it's stones throw away from the beach, and a short walk along the promenade to the marina. The hotel has been renovated to a high standard, rooms are lovely. Half board option- breakfast is your usual offering, evening meal, is a small selection, food is OK, however, needs to be more plain choices, there was spaghetti there, yet no sauce to go with it, pizzas, Tuna, Bacon etc however a margarita should be an everyday standard, as that is universally liked by all. Pool snack bar, food is great, and reasonably prices, pizza, sandwiches. Drinks are really reasonably priced. The staff here are lovely, especially the lady in the pool side bar, who does the cooking, she is so lovely and friendly! Not enough sunbeds. I looked around and there is room for another 20 sunbeds at least around the area, there are a lot of gaps, where extra sunbeds can fit, and also there is a lot of space around the top end of the pool to fit extra sunbeds. Life guard on duty all day, which is great. Rooms cleaned daily, which I didn't expect, but again great! Pool is a bit strong on the chlorine front, it definitely needs some checking and adjusting, the smell is quite strong and also dyed swimwear due to the high levels of chlorine, I understand the need for chlorine levels to be maintained, however if you tested the water it would be way over the parameters, so maybe just need to adjust your chlorine dosing equipment, not sure if you have chlorine probes fitted to automatically dose the pool, or if you do, maybe they need a clean.

Loved the location - minutes from the beach & shops plus some great eateries, which you'll need some nights as the evening buffet for half board customers really lets this hotel down. Great salad, fresh bread & if you like pork, you'll be grand! We are good eaters but we struggled to enjoy anything some evenings. Best nights were chinese themed & the chilli wasn't bad. Breakfast we couldn't fault - great choices & mostly well cooked. If you eat out, I recommend the burgers, chicken satay & bolognaise at Tiki Beach & the fish at Porto Bello. The rooms are really modern, comfy & cleaned every day with plenty of towels. Despite this, there was a bit of a sewage whiff at times, esp in my daughter's room & other guests did remark on this. Super friendly staff. Chilled & laid back atmosphere - no dash for sunbeds & usually available. Lovely pool & not over crowded. Quiet mostly & other guests were mainly German/Spanish - respectful & everyone was chill. Entertainment wasn't every night, but we enjoyed some singers 2 nights. There are some good street entertainers in the port area some nights plus some nice bars/shops which were good to mooch around. Loved the resort & hotel is fine - but i'd do B&B next time or self catering. Wifi great.

A very disappointing experience. My first room had clearly visible mold and moisture around the air conditioning unit. The air conditioner was leaking, and the entire area appeared unhygienic. Shortly after checking in, I started experiencing health issues, including constant sneezing. I reported the problem to the reception immediately. Unfortunately, one German receptionist was rude and unhelpful. Despite the visible mold and my health complaints, he told me that there was no other room available and that I would have to stay in the room until the next day, when a technician would come to clean the air conditioner. As a result, I had to spend two nights in a room with visible mold, which I found completely unacceptable. Only afterward was I moved to another room without mold, and my symptoms disappeared completely. The other reception staff were friendly and helpful. The problem was not the entire staff, but the way this particular employee handled a legitimate complaint. A hotel should take mold and hygiene issues seriously and act immediately to protect its guests.