O7 - BelleVue Belsana

Super basic hotel, most days there was only us around the pool. Breakfast was poor at best - the room in which we were eating was dirty. If you wanted a drink by the pool, the lifeguard had to telephone for somebody to come and serve you. The bars etcetera within the hotel were closed on an evening (in June) so you couldn’t even get a bottle of water. You had to get a can of water out of the machine which tasted rancid.

After reading the reviews of this hotel I was a bit worried what we’d find but it’s not as bad as some of the reviews suggest. Yes the hotel is tired but the staff are friendly, the hotel is clean and the beds in our rooms were comfortable (rooms 111 & 113). The shower was great with a good water flow. The best aspect of the hotel is the view from the poolside and terrace of the lighthouse with the sea crashing on the rocks. Spectacular. As mentioned there’s no food being served at the Pool bar but the bar was open for drinks and the lifeguard called someone to serve. And there are various cafes/restaurants/shops within a 10 minute walk where you can find food. The pool is large and lots of choice of sunbeds. We only ate breakfast and there was a huge choice and some very tasty food. The hotel is in walking distance to bars and restaurants in Portocolom. You can see the decor is dated from photos. Don’t be put off by the reviews!

Travelled with a friend and ended up here due to the ash cloud over Malta! We would not have chosen this hotel if we had chance to review. The staff are lovely and Porto Colom is beautiful, the hotel is clean. But, it is old and tired, worn out and in desperate need of modernising. The pool bar, doesn’t do food and the hotel doesn’t have much close by that is open for lunches, the hotel doesn’t offer anything either so it’s clear why very few guests use the pool area. On the plus side you will get a sunbed! Plants are not cared for, dying and left. Pool bar and area closes in the evening. The inside bar was empty with very little choice so not a great place to relax on an evening, guests did not use this area much. Food in the restaurant isn’t great and not much fresh fruit. Very limited choices for dietary restrictions. Some fantastic restaurants in surrounding areas but you will need to walk around 15 minutes minimum. Aircon is non existent and old, the rooms are tired, no fridge, hairdryer broken, beds old and creaky. Drawers and wardrobe smelt damp so we lived out of our cases. Toilet was difficult to flush and the bathroom window with no blind was directly onto the balcony of the room next door so privacy in the shower was compromised! It’s a shame because this hotel is in a fabulous location with stunning views and could be amazing. The local beach is stunning and restaurants are close to the beach are good.

I do want to start by saying this is no fault of the staff. The staff work tirelessly to ensure a good experience for guests but there seems to be an issue higher up. Rooms - very outdated, dark, toilet was in an awkward position so you had to sit sideways at all times. Balcony is ok, we were lucky enough to be on the top floor which meant we had a decent view of the town but any further down and you would be facing an old tennis court which was not up to much. Pool - dirty, needs fixing - tiles are chipped, bugs floating round in the pool, what looks like mould all in the drain, small pool is so gritty, very very quiet which was a plus sometimes. There were days where it was only me and my partner in the entire outside for hours! Depends if you like that stuff. Area- extremely quiet, not much going on at all, a very strong odour, dog/bird poo all over the floors. Long walk to anything nice really. Definitely not suitable for people with disabilities, lots of walking to beach etc. Food- bad, limited options and not nice taste at all. Other - lift is really old and on our last day the lift was broken which meant we had to carry all our luggage down from floor 6! But the staff are very kind; especially the barman and the lifeguard. Wouldn’t visit again! Management need to sort this hotel out as it is definitely not 3 star! Maybe 2 at a push.

Just back from a 5 day stay. First thing is all the staff were lovely and very helpful. Our room on the 4th floor had a great view of the town and harbour. The rooms are spotless and cleaned every day, fresh linen and towels. Although a basic 3 star I couldn’t fault it, only a fridge would be an improvement. There’s vented air con, free, so was lovely and cool. Breakfast buffet had a great selection with efficient staff seating you and clearing tables. The hotel is in a great position in between the harbour and the beach. The only small negative is that the pool area and bar could be better but was still a relaxing place for an afternoon. Overall, a fantastic hotel with fantastic staff. Porto Colom itself is not a resort like Cala D’Or and there’s not many amenities, shops, bars etc, more a Spanish working town but a very relaxing place for a few days