- Calitatea cazării
- Locație
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Rukshan R2024-05-19Excepțional
Very good and friendly staff and very reasonable rates... Brach front hotel with all facilities can recommend for vacation .... .............................................................................................
- judithhughes452024-04-28
We arrived at hotel about 11.30am. We were shown to our room. After a long flight and an hour transfer we were exhausted. We were shocked with the room. It was smelly and insects crawling over the units and ants all over the toilet. We just put the Do not disturb sign on door and went to sleep. We were woken up by the Receptionist to tell us the Rep wanted to see us. I told him we were tired and tell the Rep we’ll see him the next day. We got showered and went to have a look round the hotel. We went the restaurant and were greeted by lovely waiters who looked after us. After a lovely meal and drink at the bar, we went back to our room. Next morning we went for breakfast so much choice and again looked after by the lovely waiters. We went back to the room and again the receptionist knocked to say the Rep wanted to see us. I went down on my own to see him. He asked was I happy with the room? I said no it’s smelly and dirty. He also tried to get us to book trips which were expensive. After a day at the pool. We went back to our room it was spotless!!!. We later found out new owners had took over this hotel and there were a lot of changes going on. It needs a good modernising with new beds, linen and towels. On the whole we had a lovely 2 weeks at this hotel. The food was very good. The staff couldn’t do enough for you. They work really hard. We met a lovely guy called Cena on the beach who was so helpful. We booked a trip with him and he took us where we wanted to go. He stayed with us and was an excellent guide. We would definitely recommend him.
- Climber2627202024-04-25Excepțional
One word “WOW” welcoming, friendly, happy I could go on for ever. From gardeners to Management everybody is so warm, happy, smiling, approachable. From Ragu on front of desk faultless always smiling, and willing to help. Akila Restaurant Cpt goes out of his way to please, very chatty, very knowledgeable. There is nothing he would not do to help you. Staff always smiling and helpful. Bartender with green t.shirt kept me cool supplying with ice cubes.in tissue to keep me cool lol. Security man (Lovely man) there to help if you have any issues outside the hotel. Rooms nice and big and cool, love the white fluffy towels and the miniature soaps lovely smell. I can not fault this hotel in any way, only one thing I will say is if I could give this a score of 10/10 stars I would but only allows 5.. Well done Hotel you have amazing, such happy smiley staff and I for one will recommend you back home in UK. 10/10 all the way you could not be any better.👏👏👌👌😀😀❤️🙏🙏


