Ramada Resort by Wyndham Khao Lak

From the moment we arrived the staff made sure our stay was comfortable and enjoyable. We also used a Luxury Escape package which was fantastic value and found the staff super accommodating and knowledgeable. Rooms were spotless and as we arrived super late to check in there was even complementary food/fruit in our room.

We really loved our stay. We couldn’t fault anything at all. Good sized rooms all of which overlook the garden and many have a view of the pool and ocean. Well appointed bathrooms. The pool is large but only about 1.3 metres deep and it was very warm in May. The ocean was a nice place for a swim. Breakfast is great with so many choices and refreshing juices. Food was delicious. We had a Luxury Escapes package which included daily lunch or dinner for our 8 night stay and there was a generous range of choices. The Spa was excellent. Thanks Tik Tok. The restaurant staff were amazing and always ready to help. Special mention to Joe, the Food and Beverage Manager, and his team including Aui, Nony and Pop. You are friendly and professional. We can highly recommend Ramada Resort by Wyndham at Khao Lak.

Package purchased through luxury escapes as many before. I would class this property as 3 stars even though clean & adequate. Good spot on beach. We were treated differently as luxury escapes customers. Meals smaller, hapy hour cocktails tasted as mixed with home brew (tasted like ethanol?) & staff not even allowed to use blender as "luxury escapes package". Lack of english & extras.. pool towel station, no courtesy bus, no call taxis etc coffee shop basic, etc. Rooms nice, some lovely staff (Aui & Nony) pool area nice but resort looks tired compared to other resorts in Thailand. Other nicer resorts nearby. Staff try hard but has a tacky atmosphere.

Everything about my time at this small resort — from the facilities to the food, the hospitality and especially the caring, super-friendly staff — was first class. I had a wonderful time!

We were fortunate to spend 7 wonderful nights in a Private Pool Villa. What truly sets this resort apart is its exceptional staff. Every interaction was warm, genuine and professional and the level of hospitality made our stay unforgettable. Special thanks to Wawa, Am Okay, Pop, and the lovely young receptionist at the onsite spa — each of them is a real asset to the resort and played a big part in making our holiday so memorable. The resort itself is modern, beautifully positioned on the beachfront, and within easy walking distance of plenty of shops and restaurants. We also thoroughly enjoyed dining at Sassi’s Restaurant onsite, which was excellent throughout our stay.