Sunwing Bangtao Beach

Lovely resort. Set on a gorgeous beachside with instant access to the beach and sea. has several pools ranging from appropriate for little ones to deeper swimming and a slide. Wasn’t noisy at the time we were there and had a very laid back feel. The restaurant had great breakfast options and served some lovely meals in the evening. The rooms were nice, clean and well air conditioned!

Great facilities and friendly staff. Oxsana was great as the children’s evening entertainer and Polly, Leena and Gift were lovely during the day with the kids.

The hotel was truly beautiful and clean, and the rooms were large and spacious. They were cleaned every day, and the towels were changed daily as well. If I had to mention one small point for improvement, it would be the beach towel exchange policy. Being able to exchange beach towels only once per day is sufficient during the dry season, but unfortunately during the rainy season it was not quite enough for us. We had booked half board, and every evening we could choose a dish from the menu, as well as an appetizer and a dessert. The food was very tasty, but unfortunately my husband experienced stomach issues after two days, even though we ate exclusively at the hotel. We assume it may have been due to the eggs, which my son and I do not eat because of allergies, while my husband does. Everything else we consumed was the same. Fortunately, it did not spoil our holiday because it only lasted a short time. The beach is beautiful. One section of the sand has been significantly eroded by the waves, exposing tree roots, but the rest of the beach is truly lovely. Everyone is very kind, friendly, and always willing to help. The pools are large and clean. We always enjoy returning to Thailand, and we will gladly stay at Sunwing hotels again. P.S. Thank you for the birthday surprise – it really made me happy! 🥰♥️

We arrived at reception late afternoon as our flight from Australia was delayed. Staff were very helpful and friendly. During our stay the reception staff went out of there way to assist my Husband an myself. Analyn was exceptional as her English was fantasic so communication was easy, also helped us with directions and had a good knowledge of the Resort and surrounding Aera. Other staff members were so polite and helpful. English speaking staff were important for as and girls on front Desk like Analyn, San and Helen were just welcoming.

my family spent a week here in a pool access room. from the moment we arrived we were a little underwhelmed. You have to walk through the designated smoking area to get to the rooms which is very unpleasant especially with kids. The room is ok with a small table and chairs outside plus 2 sun loungers with umbrella. The bed was large and comfortable but the sofa for the kids to sleep on was extremely hard and very uncomfortable. we spoke to guest services and they arranged for pillow toppers to be put on which helped. The room size is ok however the bathroom is very small and all in one. Then room in general is very dated and in need of a thorough clean. They provided 2 bottles water each day even though there were 4 of us. They have the most ridiculous pool towel policy which involves checking out your towels and only being allowed to change them once a day during specific hours, otherwise you must go to reception to get them. They don't give you umbrellas when going out if you forgot to get yours from the room. Nothing felt easy here. The staff ( not all but most) are so disinterested 90% of the time. They mostly ignore you. At one stage I observed a guest struggling to put up her umbrella at her sun lounge while 4 workers walked right past her! This was a common theme among the workers and it really lets the place down. Many do not speak or understand English and it made things difficult The one thing this has place has going for it is the main pool with waterslide and the beach. Both were great despite being dirty. The slide was a lot of fun, plenty of sun lounges around the pools, a pool bar and the beach right there. a shame that no workers clean up around the pool , empty food and drink rubbish is left until evening. The massage spa don't use tables with hole for your face so its uncomfortable. The buffet breakfast is ok with variety of foods. there are a couple of restaurants across the road to eat at that are very good and some small shops but otherwise you need a taxi to go anywhere . we personally would not choose to come back to this hotel or the area of bang tao but we did Overall I think you get what you pay for here and that is a budget resort on the beach