The Waters Khao Lak by Katathani

Very nice and clean hotel, good breakfast, nice rooms / we have pool access and it was outstanding. Nice personals and staff. Near beach and restaurangs. Highly rekommended

This was our first time in Khao Lak. We chose The Waters as it seemed to be more adult orientated, and it's central location. Pros: The staff - every member of staff we came across were friendly, and nothing was too much trouble. Special mention to Joe, predominantly at the Bubbles Bar, but also present at breakfast too. He had a very pro-active attitude, nothing was a problem, only solutions 😊 Good choice at breakfast, and a great egg station. Always a choice of Western and Thai options. We had room service when we arrived as it was late and we were tired. The service/food were excellent. We didn't eat in the restaurant in the evening, but we did enjoy a few cocktails during happy hour, which were excellent. Pool areas were clean, and well maintained. Never any problems with sunbeds. Cons: The reason for 3 stars, was our room. We had a ground floor pool access room. The space was adequate and housekeeping kept it spotless. However, it was extremely tired and worn out. It's obvious, that the rooms had once been amazing, but definitely now in desperate need of a major upgrade - chipped flooring, rusty mirrors, chipped furniture, just generally very tired and 'tatty looking'. This is a shame, because we loved everything else about the resort.

Food selection and staff very nice, room nice and spacious loads of beds and space for all. Lots of nice restaurants literally on the doorstep. TV in the room wasn’t digital and despite retuning the TV all channels were very grainy and really unwatchable. I only stayed for a few days so I never complained or questioned. However all the 3 other resorts I stayed in ( I am still in Thailand) had digital TV!! Come on Waters ….. sort it out 🙌😉

love this hotel and location. we are in a direct access pool room which is absolutely idyllic. the hotel is well spread out around several pools and is walking distance to the beach, many restaurants and the night market. All the staff are friendly and so helpful especially the tour desk lady. we are due to leave in a couple of days to continue our holiday in Phuket. I did make enquiries about changing our itinerary and staying here but unfortunately the hotel is sold out for next week. its a shame but just means we will have to come back another time.

fantastic staff acomation fantastic location all staff go above and beyond even a friendly smile from behind the scenes staff rooms comfortable beds 🛌 externally clean caunt wait to spent my birthday again mike@tom st helens