Alhambra Thalasso

Outstanding staff and service If there's one thing I'd highlight about our stay at the Alhambra Thalasso Hammamet, it's without a doubt the staff. From the moment we arrived until our last day, the entire team treated us with exceptional warmth and kindness. Special mention for Hadil, from Guest Relations: sensational. She was extremely attentive to all our needs, always making sure we had everything we needed, with a helpfulness that we truly appreciated. A real asset to the hotel. The animation team deserves a solid 10: energetic, friendly, and genuinely committed to making sure everyone, kids and adults alike, had a great time at every activity. You can tell they love what they do, and it shows. The waiters were also fantastic: extremely attentive to every detail, always with a smile and ready to help with anything we needed. We'd especially like to highlight Kahlaoui Wael, an exceptional waiter, always attentive to our table and providing outstanding service from start to finish. Overall, the hotel staff — reception, restaurant, animation, guest relations — make you feel truly taken care of at every moment. This is one of those hotels where the human touch truly matches the quality of the facilities. We would definitely come back!

I am currently staying at this hotel I have attempted to contact tui to be moved and had no response. It is advertised as a 5 star and all inclusive. This is completely false advertising. The sunbeds are either plastic or wooden and extremely old and not fit for purpose many people were having issues with them either being completely bolt upright or flat. The cushions on them are dirty and stained. There is a pool side restaurant that has to be paid for along with the beach bar and restaurant which is a little walk away so not somewhere you can go all day if you was expecting the usual all inclusive drinks and food. This is my first visit to the country and it has completely put me off returning if this is the idea of 5 star all inclusive. Tui should be embarrassed to have this in their portfolio. Scored it one as would not allow 0

This was my first experience in North Africa. I was impressed by the hospitality. They have a wonderful menu with a wide variety of cuisines. The waiters and other staff were helpful and friendly. The entertainment team was excellent, but a special thank you goes to Rayen! His high personal culture, tact, and great conversations made me feel completely respected and appreciated as a mature woman. A class of his own! 🤩 The memories from this stay are GREAT 👍. I might come back here in the future ❤️

IT was a very wonderful experience in this hotel

This is the best hotel and it was an unforgettable experience I loved the vibe everything was perfect Thank you ❤️