Hotel Rosa Beach Thalasso & Spa

Good hotel with delicious food. I hope to repeat this trip. Good rating with good service.

Hotel is good animation ja Berry Berry hod thanks animater simo nad naymar

I love the vibe here, verry comfy bed and the drinks are good , and simo lufyy naymar simba mario

This stay was absolute chaos and total misery. We spent 10 days in living hell and returned home sick and disgusted. You pay for a vacation, but instead of relaxing, you experience daily shock, humiliation, and crying into your pillow from morning till night. Avoid this place at all costs if you don't want to ruin your health and your peace of mind!Unprofessional and Arrogant Management: The head waiter is an incredibly arrogant, despicable individual who makes your stomach turn. Because of his toxic behavior, the evenings were an absolute nightmare. European tourists are treated with utter disrespect, like second-class citizens.Massive Crowds & Critical Understaffing: The hotel was completely packed, and for such a huge number of guests, the amount of staff was miserably low. The result was uncontrollable chaos. The morning battle for sunbeds will raise your blood pressure to the sky. Certain guests with zero respect will ruthlessly throw your towels on the ground, and the staff even assists them, practically pulling the sunbeds out from under you.Filthy Beach & Repulsive Cushions: The beach was an unbelievably dirty, repulsive mess! Horrible filth everywhere that nobody cares about. The cushions on the sunbeds—both by the pool and on the beach—were totally stained, filthy, and disgusting. The same goes for the mattresses on the terrace where we had to sit. Absolute lack of basic hygiene.Catering Catastrophe: A never-ending battle for tables and completely tasteless food, for which you literally need to pack your own salt shakers. If you don't arrive the exact minute it opens, you won't even find a crust of bread, while others leave piles of full plates behind. In the evening, there is nowhere to sit as the bar is completely monopolized by shisha smokers.Low-End Hostel Rooms: Even after paying extra for a better standard, the rooms are on the level of a dirty, run-down hostel somewhere in Cambodia (and it might actually be cleaner there).A Few Bright Spots in a Sea of Despair: One amazing cleaning lady and four wonderful waiters (three at the pool bar, one in the restaurant) were the only reason we survived these days without a total breakdown.

The seaside makes it a great location obviously. But the complete lack of cleanliness ruins it. And boy is dirt everywhere. The room, the bathroom, the corridors, the restaurant, the common facilities, e-v-e-r-y-where. Plus, the toilet facilities rarely work, if at all, neither in the rooms nor in the public sections. The other annoying detail is the ever-so-loud music around the pool and on the seaside. No way to enjoy calm. I guess that's just a style thing probably OK for many - not my cup of tea. That aside the food is OK, the sweets are actually great. Staff are generally nice, except for the two awfully rude receptionists.