Marhaba Palace

The Hotel was fantasticly clean all the time the food had a wide variety 100% will be coming back mainly because of the best childrens entertainer Doody she was absolutely incredible and my 6 year old is besotted with her, secondly our waiter Osama was amazing he always made sure we were looked after and was always smiling

We had an enjoyable enough stay overall. The hotel was generally clean, the staff were pleasant and the beachfront location was lovely. We also had a nice sea-view room, the drinks were fine and the coffee machines were a nice touch. We had requested a high-floor room when booking, but this didn't appear to have been taken into account. The room itself was a little cramped, with two single beds pushed together and an additional bed, which also made it difficult to open the curtains fully. The food was probably the main area where we felt there was room for improvement. There was a reasonable selection, but we found the choice quite repetitive after a few days, with limited fruit and some dishes appearing quite frequently, particularly liver. At busy meal times, there could also be queues, sometimes because food was still being prepared. This was a little disappointing, especially as we weren't visiting during peak season. A small practical point was that cutlery wasn't always laid out on the outside tables. Having read several positive reviews, perhaps our expectations were a little higher. There were certainly things we liked about the hotel, and nothing was particularly bad, but overall it didn't quite live up to expectations. It's not somewhere we'd rule out completely, but I don't think we'd choose to return.

2nd time i’ve been to this hotel and all I can say is wow Marhaba palace situated in Sousse with all things surrounding and plenty to do it’s in the most perfect location The atmosphere inside this hotel for the 11 days I was there was just outstanding the cleaners the bar staff big shout out to Raffick and Ali! We love you❤️ all the restaurant staff and reception your kindness and work standards never go unnoticed The rooms in this hotel are very clean and up to date I was in 707 and the view from the top of the hotel was beautifully scenic The selection of food in the hotel is amazing there’s always something new every night and it’s always warm and fresh Entertainment on an evening was great to even through out the day they were always doing some form of activity Shout out didou and sam you guys were great we miss you :( Overall this hotel is outstanding and exceptionally clean and we can’t wait to come back in September 2027

Rated 5* more like Average 4* Arrived & was greeted straight away & given wrist band.Once room was available after 2pm we were taken to our room. All though dated it was Large & Clean over looking pool & the sea, If you want the sun all day best get a room at front of Hotel. All the staff from the cleaner's upwards very friendly & polite. The whole resort was very clean Enough choice at meal times never had anything cold, loved all the different fish. Staff were excellent drinks brought to you & tables all ways cleared quickly. Animation team all ways on the go. Less than 5min walk to the beach, Beach bar & sun beds available. Walk out of hotel turn left 10min walk to Harbour,Shops, Restaurants & a small team park. Only negative you can hear the Entertainment if you're room is overlooking the pool 9.30-11 pm All though not busy the pool bar often ran out off beakers /cup's Over all very pleasant stay & would definitely return.

Overall a great hotel. Most of the staff go above and beyond, nothing is too much. However, there are a couple that are rude. The cleaning staff are also amazing, kind and polite. The best people are the entertainment staff, genuine kind people. We are holidaying with our baby and they all love to check in with her. The food is okay, some days better than others. Now on to the downside of the hotel. This is a family friendly hotel in which there are around 4/5 baby’s currently here and yet the hotel doesn’t have a single baby changing area, we either have to go to our room or do it where we are. This is both stressful and unfair on the child. Our stay would have been so much easier if there was just one changing area. This HAS to be looked into. The second one is the lifts on the right had side from the entrance. Having a buggy made it hard as to be expected but it took me 5 times pressing down for a lift to eventually arrive most of the time, sometimes having resulted in me going up just to save me waiting. Not a major issue but it was so frustrating. Anyway, over all great hotel but please add baby changing facilities!!