Marhaba Royal Salem

Was a really good holiday The animation team was good special bibo I love him🤎 Rooms were beautiful Food was amazing

Well what can I say about this hotel? I didn't want to go home. After day 3 I wished I'd have booked for longer. Food? 🤤 Hotel itself 😍 Staff? Well thats a whole different level. They were all absolutely amazing. They soon get to know you by name. Special shout out to Ali the jewelery man, I got the most beautiful ring custom made and 2 leather bracelets, all engraved, would come back for them alone. The bar/waiting staff are out of this world!!! Chatti and marwa and karfata are the best!!!! Seriously too many good men and women to name personally though they all deserve the biggest shout out. Our room cleaner, awk she was just more than amazing. I'd honestly just lock myslef in the room and refuse to go home tomorrow 🤷‍♀️ Shout out to you all, you know you are. We have loved this week, thank you all so so so much ❤️ Paul and Jill x

I am giving the hotel 4 stars as the staff are amazing, so friendly towards children etc and the animation team are so energetic, the hotel really need to sort out people reserving beds in the early hours but then not appearing until after dinner though, the life guard will always find you a spot though but the best spots are reserved very early, we were up at 7am every day and about half were reserved already, there are signs in your room saying dont reserve beds but they are ignored. the hotel has two parts to it and you can eat in both parts for breakfast and lunch but you have a set table in one restaurant only for dinner, you get either first sitting 6.30-7.15pm or the later one, My family thought the food was average, im a vegetarian and it was very very limited, I was eating salad and chips for a week, I did pick up a piece of vegetable quiche and found it actually had chicken in it, I tried asking the chefs if there was anything they could possibly make after three days of eating chips and my usual salad but non spoke english and one was quite rude, the al la carte wasnt very good, I requested 5 chicken and 1 vegetarian meals for our party two days before as we had to order it, they then brought out a fried pastry type thing which had tuna and egg in it so couldnt eat that, the main dish was couscous and potato in a dish, it wasnt very nice to look at, just thrown in a dish, the dessert was an apple and melon on a side plate, I wish we had ate in the dining room as normal, you think the al la carte meal will be the highlight of the week but it wasnt, the beach is lovely right in front of the hotel, theres a beach bar and snacks, also a snack bar that you can eat at between 3pm and 5pm, which had paninis and chips which were nice, the housekeeping ladies are friendly and will say hello, there was one man on reception that was quite rude as no one told us where we got towels from for the sunbeds when we checked in, the reception apparently I went to wasnt our reception, 'its the other one' he said and just pointed, the reception where we checked in wasnt the one that we could ask, that was confusing to be honest and we finally found the other reception and was told we had to leave 10 dinar per towel, I then had to find a cash machine as you couldnt leave a deposit with card, the cash machine to the left of the hotel charges 10 dinar extra to withdraw, which is not a lot, if you have any dinar left you can spend them in the airport as you enter, there is a snack shop and a gift shop, we bought my grandson a long wooden snake that moved when you held it just to get rid of the dinar but it was promptly taken off us when we went through security, no explanation either, so do they give it back to the shop to sell again, who knows? you can cash in any unused dinar in the very top left corner as you turn right in the airport after entering but you must have a receipt and the card you withdrew the money out with, once you go upstairs a level they will take any dinar off you so spend or cash in before you go up. there are food places upstairs in the airport but you CANNOT spend dinar in them, meals cost 18 euros for burger and chips. We really did like the hotel and the staff made the hotel what it is but for the reason that I had to eat the same thing every lunch and dinner I would try another hotel if we go back to tunisia

Some male reception aren't helpful or friendly they need to be more polite. Slim was best at reception. We were in rooms 429, 529 and 530 Room not bad toilet seat wobbly no shower gel shower needs to be unblocked overall good night sleep. A massive thank you to Alaa from the bar absolutely gent. Restaurant waiting staff Khalil and Lotfi were amazing aswell as the older female waiting staff. The female staff who cooks eggs so friendly. Young female staff in white shirt fantastic. Older make waiting staff very rude unhelpful We will be back. Lotfi you're a legend!

The last time I was in this hotel was 26 years ago.....and the rooms are still the same.!!! Need serious upgrading. The cleaning staff were good and worked hard throughout the day. Location is not the greatest. Lots of litter and rubbish around the hotel and the odd pestering from locals looking for money. The food was decent,plenty of choice. Don't agree with the need to reserve tables at night although it keeps the waiters happy.! I am a frequent traveller and was disappointed with two weeks I spent there. The usual towels over the sunbeds early morning although not used until much later. I won't be back. Better experience in Morocco. Same weathrr.