Marhaba Salem

Upgraded us to an amazing family suite and decorated all the room amazing fort daughter’s graduation. Really went above and beyond! Food and drink are great, staff lovely. And the pools and beach are fab! We’ve been to the Hard Rock Cafe and the mall and enjoyed them both too! Still a few more days her but can’t wait to return already!

Everything is top like always starting from the reception they are all good staff Hafeth mona hamida . Restaurant they are welcoming every time we are there. Staff are very helpful and food is great with many varieties.room is always clean and tidy .

We stayed at Marhaba Salem Resort and overall had a mixed experience. The animation team was great — they were friendly, energetic and really made an effort to keep everyone entertained. Cleaning was also very good; our room was cleaned properly every day and the staff were hardworking. The food was actually really nice with a good variety, and we enjoyed most of the meals. However, we did notice cockroaches, not only in our room but also around the hotel. We had them in our room, and after speaking to other families, we found out we were not the only ones experiencing this. I also saw them in the restaurant, especially around breakfast time, and this was something that had apparently been reported many times. We were offered other rooms, which we appreciated, but the rooms shown to us were much smaller and I honestly don’t feel moving would have solved the issue. The reception service definitely needs improvement. We didn’t always feel that concerns were handled with the level of attention you would expect. The bar staff were friendly, but the service seemed much better when tips were given, which didn’t feel right. The hotel has good points — great entertainment, good food and hardworking cleaning staff — but the hygiene issues with cockroaches really affected our stay and need to be addressed.

Just back from a very relaxing 2 weeks holiday you need to take pounds Stirling as the hotel does not accept credit cards but gave you a good rate at reception I thought £130 cash up front for tourist tax a bit high we booked our trips through hotel all in ££ had a nice pool view room very small balcony beds and towels changed daily bathroom had shampoo body gel and handwash water pressure very good and very hot small bath with shower over air con ok. food good lots of choice you could use all 3 hotels on complex had to book for evening service and had table allocated all week 2 sittings all hot food taken away and replaced before next service 2 fresh cooking 1 carvery and pasta stations . Never had prob with food very hot . wine ok or local beers all branded drinks eg Bacardi coke juices and water bottles available at all bars to take to room fridge the cleaning ladies always around hotel kept clean . Slight problem with the parasols we went to beach at 7.30 all beds reserved around 50 beach clean and security around lots of sunbeds around fun pool and nice shaded area we stayed around large quiet pool only around 20 large parasols lots of beds and chairs had to get up early as we needed the shade as temp 30 to 35 daily pools salt water . All staff and entertainment teams worked hard to make our holiday even went to the optional drag show in night club well worth 25 dnrs

I like the hotel I come with my grandmother and I will stay for month because we like to spend our vacation here and for sure I will come back another time