Mövenpick Resort & Marine Spa Sousse

Hotel staff friendly and some especially simira from housekeeping who always went the extra mile. To make the room perfect for our stay 👍👍 .negatives , if you have lathe misfortune of having a room facing the front or end side facing the main road the load music from the saloon bar across the road to Early hours of the morning is absolutely horrendous.. so make sure to ask about rooms far from the noise

During our stay at Mövenpick Resort & Marine Spa Sousse, one person who really stands out is Marwen, the bartender at the pool bar. He is a true professional who knows his craft and makes absolutely amazing cocktails. What impresses us the most is his creativity. Even when you ask for a cocktail that is not on the menu, Marwen can prepare it and surprise you with an outstanding taste. You can clearly see that he has great knowledge, experience, and a real passion for his job. Thanks to him, every visit to the bar is a pleasure. Employees like Marwen make a real difference and turn a great holiday into an even more memorable experience. Marwen truly deserves recognition and appreciation from the hotel management. If you are staying at Mövenpick in Sousse, make sure to visit the pool bar and experience his skills for yourself! Thank you, Marwen, for the fantastic cocktails and excellent service. Keep up the great work! 🍸

I had a very disappointing experience at this hotel. The way certain guests were treated made me feel that not everyone was being treated equally or with the same level of respect. I was particularly uncomfortable with what appeared to be differences in treatment based on skin colour and language. Especially at meal times or asking for snacks while been all inclusive which we paid for Some of the staff were unhelpful, and their attitude made the situation even more frustrating. Instead of offering assistance and making guests feel welcome, they left me feeling ignored and disrespected. A hotel should provide a welcoming, respectful, and professional environment for everyone, regardless of their background, skin colour, or the language they speak. Unfortunately, that was not my experience here. There were couple of staff who were really helpful and welcoming I hope management takes this feedback seriously, investigates these concerns, and provides better staff training to ensure that all guests are treated fairly and respectfully. Based on my experience, I would think twice before staying here again.

Went here for a family holiday.. the hotel itself is lovely .. the rooms are basic for 5 star.. we did all inclusive.. I think what you get is not worth it.. the menu outside isn’t the best.. the staff are so rude .. especially the girl on the waffle stand.. she kept making remarks in Arabic to her colleagues.. little did she know I knew what she exactly said.. if I want more the one waffle I will have more then one.. I didn’t pay all inclusive charges so you can count how many waffles I eat.. the girl on the omelette stand Samar let this Arabic guy jump the queue when I had been there for ages and then when I pulled her up she spoke to him in Arabic.. I do so many all inclusive in turkey and this was the first in Tunisia .. what a mistake.. staff have so much attitude.. service was crap unless you tipped them.. Mohammed amin was great and habib in Japanese and habib in main restaurant. They are just so rude.. they need training on how to smile.. I definitely wouldn’t return.. I rather go somewhere else

Beautiful hotel. I stayed here with my friend for her birthday. The spa was fantastic and the hotel was had a chilled and quiet environment. The staff were very friendly and went over and beyond. No entertainment which was a shame. We had half board but was surprised about paying for water. but overall a lovely stay x