Oceana Suites

After reading the negative reviews, we were a little apprehensive about staying at Oceana Hotel & Spa, although it was clear when researching the reviews that many appeared to be 'bots' or fake accounts. Anyway, our stay here exceeded our expectations. The hotel was clean and staff were approachable and happy to help. Our room was spacious and cleaned every day. Food in the buffet was excellent with fresh cooked meats and fish alongside a variety of other local & international dishes. Service was always friendly and out glasses were always topped up. Pool was clean and there were always plenty of beds available. Poolside bar service was excellent. We stayed at the hotel and did not venture out on any excursions but we did walk to nearby Medinas along the beach in either direction where you can visit local restaurants, bars, markets and tourist shops. We had a very enjoyable week here and the weather was perfect in September. We would certainly consider returning to this hotel and we'd encourage others to ignore the negative reviews.

**men must wear long trousers for evening dinner. ***** bizarre , unfair , ridiculous....when holidaying recently found out only on arriving in needed long trousers...had to purchase a pair from hotels shop for £30.....no choice !!!! But stupidly you can wear open style flip flops and very casual shirts with trousers making you look like you come straight from the pool... Please managers look at your policy.. However, very nice hotel...very low key, poor entertainment in evening, very little to do but chill...elderly vibe to residents....food very good, small choices but fine..staff all very good...pool and gardens very well maintained.

Had a little feeling of dred coming here as it had some pretty bad reviews recently, to the point we looked at different hotels. But hey we bit the bullet. Tunisian 5* but not reaching a Egyptian 4* If you know what i mean. Air conditioning was our biggest bug bear, it was around 37 in the shade and the rooms and dining areas the A/C was just so weak, as an example the hotel had disconnected the highest fan speed in the rooms and was set to low. Sweating eating dinner and lunch was just uncomfortable! The room was ok, a bit tired, and a few leaks here and there from the shower. Cleaning was ok but not the greatest and every day was left not enough toilet paper! Our shower leaked through the wall and you could see it from the front door. Main pool is where we stayed 99% percent of our time, great for relaxing, no loud music, very few kids, just what we needed. Pool bar staff great and even better when you tipped them. Pool does need some attention but overall good. Beach was ok but the staff weren't as friendly as the pool guys. Food was good, not a massive range, but I think it was enough to have a good meal of choice everyday! My wife is vegetarian and was happy with her choices. The grounds were immaculate a credit to the staff. There are a few things I would change, cocktails where rubbish, I don't think some staff knew how to make them at all, but attempted. No slippers or robes, we had a 1 robe 1st night and then that disappeared . Would I return , I don't know. This is not my 1st time in Tunisia and the hotels are missing something I can't quite put my finger on. We had a relaxing holiday and we don'tusaully sweat the small stuff. Staff all good and friendly. The sad thing is the management don't reply to reviews, so how can they improve service?? Room 415 sept 2026

Fantastic location, great staff. Clean and great food. Mahdi shop how's everything that you may need at good prices. We would definitely come again

To be straightforward, this resort falls far short of true 5-star standards. If you plan to stay here, you must adapt to the local tipping culture (baksheesh)—without placing cash in the right hands, you quickly become an invisible bystander to the staff. The Positives (+) Room & Housekeeping: The room was very spacious, and daily housekeeping (vacuuming and mopping) was consistently well done. Beach & Main Pool: Excellent location right by the beach with great sunbathing weather. The main pool is impressive and deep (exceeding 2m in areas), though officially no swimming is allowed—a rule completely ignored by everyone. Á la Carte Restaurant: The highlight of the stay. The medium-cooked steak was delicious, the soup was tasty, and the cherry tomatoes were outstanding (9/10). Plus, there is no strict limit on the number of courses you can order. (Just note it is located right next to the game zone, so air hockey noise can instantly ruin the atmosphere). Local Beer: The local Celtia beer is surprisingly good. The Negatives (−) Hygiene & Stomach Issues: Packing Imodium is mandatory. Hygiene standards are shockingly low—waiters regularly grab cutlery by the eating end rather than the handles, glasses are unpolished/dirty, and table surfaces inside and outside are perpetually sticky. Service & Nightlife: Tipping is essential; otherwise, you get completely ignored. The main night bar is severely understaffed (just 1 waiter + 1 bartender), leading to extreme wait times. There is also a constant, paranoid routine of signing zero-balance receipts to verify paid vs. free alcohol. Food & Drink Quality: The buffet quality fluctuates wildly depending on the chef on duty. Standard All-Inclusive coffee and tea are terrible (loose green tea is stored in open bowls exposed to air). Drinks have a double standard—the standard AI Piña Colada is made from a nasty powder compared to a non-listed frozen version with real pineapple. The "snack bar" is just a small fridge with leftover baguettes and a few pieces of fruit. Neglected Sports Facilities: The padel court is almost permanently booked for local tournaments, making it nearly impossible for hotel guests to play. The clay tennis court is covered in pebbles that make ball bounces unpredictable, and the rackets are in bad shape. Ping-pong and darts are equally dilapidated (the dartboard stand has a broken cover). The indoor pool was closed without any reason given. Arcade machines in the game area are third-party owned, meaning no refunds if they swallow your coins. Maintenance & Noise: The interior is aging, with quick-fix glue repairs and furniture in public areas sticky with sweat and sunscreen. Bathrooms have zero soundproofing—you can clearly hear bathroom business from neighboring rooms and the hallway. Sunbeds suffer from heavy towel-hoarding. Room Condition, AC & Smelly Carpets: The promised sea view was very limited and obstructed by palms and side angles. Additionally, the air conditioning in the room was weak/smelly, and the room carpets had a persistent, unpleasant odor. Local Scammers Outside: Beware of street scammers around Hammamet disguising themselves as "cooks" or kitchen staff from your hotel to gain your trust and aggressively lure you into overpriced shops or markets. Poor Location & Surrounding Area: The immediate area surrounding the hotel is awful—there is trash everywhere, broken rubble, and abandoned ruins, with hotels awkwardly sandwiched right in the middle of all the debris. Summary If you expect a pristine, high-end 5-star experience, this will be a disappointment. It is manageable if you bring stomach meds, keep your expectations low, and distribute tips daily All four of us agreed that we will not be returning.