Seabel Alhambra Beach Golf & Spa

Well I don't normally leave poor reviews but feel compelled to write this! Its a long one! Lets start with the hotel building itself. Clearly an older Moorish style building which has benefitted from a recent renovation in some areas. The hotel is littered throughout with water features which would give a wonderful calming atmosphere if they actually contained water and were working! Other than the two fountains at the front of the hotel we didn't see another one working ( maybe I should provide a link to Amazon for some cheap solar powered fountains which would be ideal for the outside ones.) The newly renovated areas look really good, Modern furniture with an nod to its heritage. Garden area is in much need of attention but given that the hotel has been closed for renovation is no surprise. Paths and walkways are restricted by overgrown and hanging branches. Pools - the main pool is vibrant with lots of activities provided by a very good animation team. A dj style desk provides music throughout the day ( not our style) but totally fitting to the pools vibe. We opted for the Zen or quiet pool which sounded more our style with no music and a more peaceful relaxing atmosphere. Disappointingly this was not the case, yes there was no music however the ambience was disrupted by children playing in the pool - I'm no killjoy but I believe this pool would benefit from being an adults only area and leave the ball game to the activity pool. Room - the holiday we chose came with a superior double ( a standard double must resemble a prison cell ! ) with garden view provided . This was very disappointing - bathroom was basic with an over bath shower ( plenty of hot water and good pressure) . Hand wash, shower gel and shampoo were provided but took two days and three visits to reception to get them filled up as they were empty on our arrival. Towel rail was hanging off the wall and also reported to reception but wasn't fixed until it fell off and reception informed again. A wardrobe with plenty of hangers for both of us was provided along with good shelving and two drawers - one of which had no drawer front attached. TV in room was small and had no English speaking channels, we do like to watch the news with our morning coffee. Ah ! coffee - no facility to make tea or coffee in your room, you must visit the 24 hour bar for a take away cup. Garden view was a car park! Fridge was small with only one bottle of water, which wasn't replenished by housekeeping, no soft drinks! Worst of all air conditioning which reached an all time low of 23.4 degrees even though it was set to 16 degrees. Smoke alarm wiring was in place but no alarm fitted! Drinks - activity pool drinks - very weak, cocktails served in hideously small glasses . Zen pool - ran out of beer two days out of the six we visited, big shout out to Isidin (maybe spelt incorrectly) for walking the ten minutes to the activity pool to bring us cold ones back ( a small daily tip goes a long way!) 24 hour bar has good service, even when you sit outside in the courtyard, and has the best drinks. Again they also had issues with the beer as we waited for our airport transfer again the barman obliged by walking to the pool bar to bring us some back. Food - probably the star act at this hotel. Breakfast has a good variety of cereals, fruit, yogurt, meats cheese, salads etc Smoothies are available with ingredients of your choice. Crepes, omelets (cooked to order) eggs, Tunisian breads freshly made. Croissants , cakes ,pastries are all readily available. Lunch (we only visited on our final day) but had a good variety of choices both hot and cold. Dinner, again plenty of choices fish and seafood feature heavily as you would expect, alongside Tunisian dishes. Pizza and pasta station is available for pickier eaters. Show cooking stations are impressive. Which brings me to the all inclusive set menu Tunisian restaurant , this does not exist! It is still being constructed despite TUI offering you a free visit! What is provided is a meal cooked in the main restaurant which is wheeled over on a trolley covered in foil and served to you at the poolside snack bar ! This was a major issue of our holiday which caused much upset to myself and my wife along with other guests. After a heated exchange with the ignorant dining room manager, who actually called me a liar (he eventually apologized as we were checking out!) and Guest relations man (who does not know how to deal with confrontation), and consequently avoided us for the rest of the holiday this was eventually resolved by the lovely Safira ( Zafira?) Thank you! Overall view of the hotel, could be a fantastic place but has opened up before the renovation is complete and is over populated. Bars are struggling to provide drinks in suitable glasses (understaffed and not clearing empties? ) same situation in main restaurant running out of both cutlery and crockery. Sadly I cannot recommend!

Mouhib and Animation Team were amazing. Really nice hotel and very friendly staff. Food is good! 🇹🇳🇬🇧

Absolutely amazing holiday, room spotless, we had a plunge pool was a great experience, service amazing, animation team are brilliant, food was amazing everyday! We had a wonderful holiday, will definetly come again. 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇳🫶🫶🫶🫶

This was our first holiday to Tunisia and first abroad with our daughter Courtney (9 years old) and the staff at this hotel can not do enough for you, I was genuinely so sad to leave! From the animation staff (especially Boo Boo) the restaurant staff, pool staff, bar staff, lifeguards (especially Jaguar), cleaners, reception staff, excursion staff, security guards and shop staff ... they all showed up everyday with the biggest smiles on their faces and ready to make your day 10/10!!!! We were all encouraged to try new foods and partake in activities during the day and evening although no pressure to participate. A special thank you to the Animation team for varied daytime activities (I particularly liked Archery with Boo Boo and managed to hit a bulls eye on my last day - also helped my daughter and I learn a few new words in french and Arabic 😁). The whole animation team brightening up the days by going round checking everyone is okay with huge smiles on your faces despite the long hours you all work you are all angles. The evening entertainment across the week by all the animation team was also amazing - from Tunisian folk lore to the Foam party!! It had us smiling ear to ear every night! The energy and passion you all give to your jobs is admirable!! Thank you to the chefs and waiters in the restaurant for treating us like royalty every breakfast lunch and teatime! My daughter managed to try local cuisine and new dishes ing my daughter - the desert selections was also amazing. Coming back end of August/ start of September meant weather was humid - however nothing a couple hours in the indoor pool couldn't solve and hotel areas all had Aircon in. We felt safe going to the beach and going out on excursions - so would encourage everyone to explore (security guards at hotel gates were great at ensuring we got taxis and paid right amounts etc). Thank you to Jaguar the lifeguard (mainly in the Indoor pool) for keeping so alert that everyone was safe - we actually saw him run and pull a little girl out who was struggling in the water while her mum was getting in at the other end - what a Hero! Food and Drinks were amazing!! Hotel clean and tidy, beds and room cleaned daily! Maintenance issues with the room were fixed without hesitation! Pools are spectacular! Beach is out of this world! Can convert money at reception, but be aware any left over money should be spent before going to airport as the airport exchange only accept TD money with receipts from ATM and banks. We didn't want to leave and genuinely felt sad about leaving. We are already looking at coming back in the near future! Recommend this hotel for families, couples, single people etc. that want to have a balance of authentic. Love to you all!! Jenny, Courtney and Chris XXX

Firstly we would like to mention the fantastic kind hearted staff at Seabel Alhambra their amazing Yes the hotel has had a renovation this year So modern contemporary comfy modern furnishings Tradesmen are still working extremely hard but don’t fret they are ever so quite and do t infuse at all on the guests They are simply carrying out their duties to finish the hotel It’s lovely Out room is a suite it’s massive & super quite for sleeping & relaxing Own section of beach with refreshments 6mins walk through hotel grounds Waiters & barmen very kind Worth every penny in tips you decide to give. Bottle water is included 24 hr refreshment bar lounge Marheeb customer relations lad is amazing we chat at some point every day every day He’s so kind & very good at his job Room service is V good Entertainers are V good 3 swimming pools Food is nice It would be nice to have icecreams & icepops available Wine beer & spirits good We are enjoying our experience