Asteria Family Resort Side

Hotel is very fastastic, clean and nice hotel personal. Foot so tasty and fresh. They are everyday disco, great show and so many sport activitis

STAY AWAY FROM THIS HOTEL! IT IS NOT WORTH THE MONEY! One of the worst hotel experiences we have ever had. We paid for Ultra All Inclusive, but what we received was nowhere near what we expected. When we arrived, we were given a room with two bedrooms and a living room, but the first room had mold and a horrible smell. We went to reception and asked to change rooms. After a lot of insisting and a very unpleasant attitude from the reception staff, they eventually changed our room. We hoped things would get better. Unfortunately, they didn’t. The second room was full of cobwebs, dust and had a terrible smell. We decided to stay because we did not want to waste even more time changing rooms again. The next day, however, our 3-year-old child woke up with bites all over his legs. When we moved the bed, we discovered that it was FULL of ants underneath it. We immediately went to reception and asked them to fumigate the room. We insisted twice. A few hours later, we returned to the room and... the ants were still there! We were told that the room had been treated, but the reality clearly showed otherwise. Because of the bites, our child developed an allergic reaction and we had to take him to a doctor. For us, this was completely unacceptable. We are talking about a 3-year-old child and basic hygiene conditions in a hotel room. Overall, the hotel is extremely poorly maintained. There is dirt, insects and a serious lack of hygiene. As for the Ultra All Inclusive service: ❌ Mini-bar: only one still water and one sparkling water. ❌ Drinks: served in plastic cups. ❌ Drinks selection: very limited. For example, we asked for a Hugo and were told they did not have it. ❌ Staff: unfriendly attitude and a lack of respect towards guests. ❌ Food: repetitive, basically the same every day. ❌ There were many flies around the restaurant and food areas. ❌ We had the impression that food left over from lunch was being reused for dinner, mixed with other cold cuts and vegetables. ❌ There is no proper kids' corner. ❌ On our first evening, we needed milk for our child. It took approximately one hour to get it because we were sent from one member of staff to another. ❌ The swimming pools are okay in terms of size, but they were full of sand. ❌ Access to the sea is difficult from the hotel's beach because of the rocks at the entrance. To get into the sea more easily, you have to walk towards the beach of the neighboring resort. But the most important issue for us was our child. Seeing your 3-year-old covered in bites, discovering ants underneath the bed and then having to take him to a doctor because of an allergic reaction is simply unacceptable. We paid for a holiday and Ultra All Inclusive conditions, not for mold, insects, dirt and poor hygiene. We were honestly just relieved to get home safely and that we did not end up with food poisoning or other serious digestive problems. For us, this holiday was a complete disappointment. We will never return to this hotel and we absolutely do not recommend it.

Hello, I would like to share my experience at Asteria Family Resort Side, as it may help others when choosing a resort. I found very little information about this resort on this page, so I hope this post will be useful to others. I’ll start with our first day. When we were taken to our room, I was honestly shocked by what I found. You can get an idea of what the room looked like from the attached photos. The food was also very limited in terms of variety, with a strong emphasis on chicken. On only one occasion during our stay was beef served at one of the meals. The taste of the food left a lot to be desired. Adding a handful of salt improves the taste somewhat, but without salt, it was sometimes difficult to even tell what you were eating. The windows are very basic, so you can hear practically every conversation your neighbors have on their balconies as if they were speaking directly to you. The same applies to the walls — they seem to be paper-thin. Housekeeping is done every day, but they basically clean using only water, without any cleaning solution. Even though we left what I would consider a decent tip for two days in a row — $10 each day, hoping that the room would be cleaned more thoroughly — unfortunately, nothing changed. On the beach, cleaning starts at around 10 a.m., so you may actually see the beach being swept while you are walking on it. The entrance into the sea is rocky, so water shoes are definitely recommended, and the water gets deep almost immediately. On two of the days, we had no hot water in the shower. On the other days, it took around five minutes just to get the temperature right, and even then the water temperature would change significantly, at times becoming dangerously hot. If you judge the resort based on what you see outside rather than the rooms, it is a beautiful resort. The problem starts when you end up in certain rooms. We eventually changed rooms for the rather "modest" amount of €200, and the room we received afterwards was indeed acceptable — not luxurious, but acceptable. In conclusion, I would rate this as a maximum 3-star resort, and even that would be with some indulgence. Tripadvisor currently gives it a 4.1 rating, but honestly, I feel that many of those who gave it the highest ratings did not place much importance on cleanliness. I was not expecting luxury, but I was at least expecting a clean room. For these reasons, I cannot recommend this resort. On the contrary, based on our experience, I would advise others to consider their options carefully before booking.

⭐️⭐️⭐️⭐️⭐️ We had such an amazing stay at this hotel and honestly had the best time! From the moment we arrived, everything felt welcoming and comfortable. The hotel was beautiful, clean, and well taken care of, and there were so many nice places to relax and enjoy the atmosphere. Our room was comfortable, clean, and had everything we needed. The beds were cozy, and coming back to the room after a long day was always so nice. The whole hotel was kept very clean, which made our stay even better. The staff were one of the best parts of our stay. Everyone was kind, friendly, and helpful, and they always made us feel welcome. They were smiling, polite, and ready to help whenever we needed something. 🩷 The food was also really good! There was a great variety of different dishes, so there was always something delicious to choose from. We especially enjoyed trying different foods and desserts. 🍉🍰✨ There were also lots of fun things to do around the hotel, so we never felt bored. We really enjoyed relaxing, spending time together, and enjoying the beautiful surroundings. The atmosphere was fun but also relaxing, which made the whole holiday feel extra special. Overall, we had an incredible experience and made so many lovely memories here. Everything from the friendly staff and delicious food to the clean rooms and beautiful atmosphere made our stay unforgettable. Thank you so much to everyone at the hotel for making our holiday so special! We absolutely loved our stay and would definitely recommend this hotel to other people. We would happily come back again! 🩷✨🌸 ⭐️⭐️⭐️⭐️⭐️

Hotel was about 2 hours in a private transfer from the airport. It’s a lovely space with the chalet style rooms and little pathways everywhere. There’s a few pools to choose from and some more chilled than others. Our room was lovely. Tv, kettle, hair dryer, shampoo and body wash provided, safe in the room and a little balcony. We were ground floor right next to the main restaurant. For me the food was not great, there were chips and pasta and nuggets which was great for my 6 year old. My husband will eat absolutely anything but I struggled with the food selection in the main restaurant and mainly ate cheese salads. The beach bar and pool bar were much more for me with much better choice of food. Drinks were fab even the alcohol was good. The al a carte meal we had was Turkish and I have to say it wasn’t great at all. I expected more flavour from the food. I didn’t spend much time down the beach as not a beach person. Hubby and son had a fab time down there. Highlight for the little one was the light up electric bikes and cars they had going each night. €10 a go so was expensive after the week. Slides also were fun for him. We didn’t go to many shows as other guests had advised they weren’t fantastic but did see a great firework display from a neighbouring hotel. There are loads of cats on the site and plenty of kittens but they aren’t trying to get in your room or eat your food so no bother. Biggest issue for me is on site photo opportunities. Man came with a monkey in a collar and a lead and put the monkey in my sons arms whilst he was stood by the pool and the monkey panicked and clawed its way up my sons front and face. Not a great experience and also not keen on seeing a monkey that way.