Belconti Resort Hotel

Don’t come if English been better going to Moscow

Great vacation, great team, especially there is great sfuff at Mini club /Smurfs/ lots of activities for kids, nice clean rooms, clean hotel , Nice gardens, animals ... 🤍

Hi All, my family and I had an amazing experience at Belconti. We have stayed at several other hotels before, but for us as a family, Belconti was by far the most convenient. The hotel was very clean and extremely child-friendly, and the food was excellent with plenty of options. The staff were also very friendly and helpful throughout our stay. Easy access to the sea was another big advantage. Overall, we had a wonderful family holiday and would definitely consider staying at Belconti again.

We had a pleasant stay at Belconti Resort. The hotel has a great location, a beautiful beach, spacious grounds, and plenty of activities for families. The staff were friendly and helpful, and overall everything was well organized. A nice option for a relaxed family holiday in Belek.

We stayed at Belconti Resort Hotel and, overall, we were very satisfied with the hotel: the food was very good, the staff were generally friendly, and the facilities and service were at a good standard. Unfortunately, our experience was seriously affected by a very disturbing security incident. During our stay, €1,500 in cash was stolen from our room (Room 4113). We noticed the missing money after an approximate period between 15:00 and 20:00 and immediately reported the incident to the reception. The police were called to the hotel. However, despite the seriousness of the situation, no official written report was provided to us by either the hotel or the police, we were not asked to sign a statement, and the police did not come to our room to conduct a proper examination l. We repeatedly requested that the incident be officially registered and that the relevant evidence be preserved, including: - CCTV footage from our floor and corridor; - CCTV footage from the elevators and hotel entrances/exits; - CCTV coverage of the area behind the room/balcony-there is none. - electronic key-card access logs for Room 4113; - records of hotel employees who entered the room; - housekeeping and maintenance records. Unfortunately, the people involved in handling our complaint (Duty Manager and Front Desk) did not provide us with a written acknowledgement or an incident/reference number. Even more concerning, I was told that I would not be able to leave Turkey if I continued insisting on making an official complaint. I found this extremely disturbing and inappropriate. We eventually left the hotel at 04:56 AM, without receiving an official written report or reference number. I want to emphasize that we had a good impression of Belconti before this incident. The food, facilities and most of the staff were good. However, when your money disappears from a guest's room, what matters most is how the hotel handles the situation afterwards. For a 5-star resort, I expected a much more professional and transparent response. I am sharing this experience so that future guests are aware and, most importantly, take appropriate precautions with valuables and insist on proper documentation if a similar incident occurs. I sincerely hope Belconti Resort Hotel investigates this matter properly and provides an explanation regarding what happened to our money.