Crystal Sunset Pearl Collection

It was superb the Spa and the staff

on our special sons request we came back here again as always. great and honored welcomed as we arrived. mr onurs team as wonderfull as ever. we have to mention few names, who have gone extra mile for us not once for everyday. a grand thank you to guest relations: sude, hande yılmaz, yaren, mukhabbat, hande, alikhan, bagus and evgenii always helpful and greet us with a big smile. a huge thank you to the swimming team led by alper and all collegues specially semih, oya and everyone. they everyminute looked after our son. put a smile on his face and entertained him throughout. our special thanks to habib at the reception a very friendly person and made our son feel at home and like a friend. we can not thank you enough to the kitchen/sunset restaurant team everyday we have been received and welcomed by them. we have to mention hüseyin, tuğba, bülent, muzaffer, harun, cemile and mehmet. not just did their duty but considered any extra requests and wishes within limits. including making our sons birthday special and grand at the amphitheatre specially with the support of mr jeff and his team. everyone at crystal sunset have been absolutely great and hopefully we have plans to come back. we strongly recommed visit here. fantastinc facilities for families and children.

We had the best family holiday we evet had. This place is amazing. Wonderful staff, wonderful facilities, amazing choice of food. It really is a holiday paradise for families . I could not recommend it highly enough.

There was much to like about the hotel. The building was beautiful, service family room was nice, amazing swimming pool and slides which my teenager loved. There was also some good entertainment. I hear the childrens entertainment was great too but ours was too old for this so cannot speak for it myself. Overall, there were too many negatives for me to be able to recommend this hotel. Air conditioning did not work on 6th floor, we spent 3 days sweltering and complaining before the hotel relented and moved us. I spoke to others on 6th floor with the same issue. The room we were eventually moved to on 5th floor was then perfect. Main buffet was fine, some really nice food. Occasionally we got a waiter service for drinks but mostly you have to find your own from bars miles away. Desserts ran out very quickly and turned the dining hall into the wild west at times as people tried to get in line. It was a functional canteen set-up, not a relaxing enjoyable dinner set-up, which was fine but just not great. The Al a Carte we visited was awful, nothing positive to say whatsoever. No drinks offered, old cold meat, we left and went back to the main canteen. Value for money seemed poor given the service we recieved at a previous 5* at a similar price point in Rhodes. Some staff were great and friendly, some were rude or ignored you. Overall a good holiday and i can see how it would be great with a few improvements, but we will be spending our money elsewhere next time.

Kids club the best we’ve ever been to. Our 5 year old had a wonderful time joining in all the activities the team were incredible they went above and beyond to make her holiday experience one to remember thankyou to each and everyone of you guys. NAZLI , NIL ,SUDE,ZHANEL the best bunch of girls we could have asked for. Constantly smiling happy, positive and full of life. Entertainment they put on for The kids was out of This world. Thankyou so much from Kalis mums. X