Flora Garden Beach Hotel - Adult Only

An honest review. Good points, the rooms are good, the hotel is clean and the grounds are very nice. Decent beach and pool areas. Very nice beach bar and beach snack restaurant at lunchtime. Excellent and very friendly animation team with fun water polo in the pool most days. Most staff are very friendly and professional. Not so good points. The hot food in the buffet was almost always cold. The quality of the food was hit and miss (apart from lunch at the beach restaurant which was always good). Only 1 of the 4 a la carte restaurants are open per night, and they share 2 venues. This is very misleading when booking as you assume there are 4 other restaurants to choose from each night! The steak restaurant told us they had problems in the kitchen making a very long wait for the main course which then came out cold (apart from the steak). The fish restaurant again served the hot dishes cold. Unacceptable when you're paying extra! The cold starters are the same in all the restaurants. The tepanyaki was the only good a la carte restaurant. The sun loungers are extremely uncomfortable and either need cushions or replacing. There are cats everywhere scrounging for food in all the restaurants. When asking where a Brazilian night of entertainment was, we were told 3 different places and different times, and a manager even said "I don't know" when asked where it was taking place!! Lastly, the saxophone player in the ironically named piano bar was awful. Sounded like she was practicing at times and never turned off the background music which was already playing when she started. This was in complete contrast to the electric cello player who asked for the background music to be switched off and then played a great choice of songs with style. Overall, a good break, but this is a hotel which could be so much better. Definitely not 5 star, but still an enjoyable holiday, however could not recommend to others due to the bad points as mentioned.

Nice enough hotel however on a busy evening in the bar they had 20 seats in the already crowded beach bar set aside for hotel managers to sit at during evening entertainment. Guests could not sit down and ended up standing at the bar while these seats sit empty. Really should consider putting their guests first.

Amazing customer service especially from Sibel and Sena, the facilities are very well kept, amazing calm atmosphere, 10/10 recommend

Absolutely fantastic customer service, everyone so friendly and helpful. Especially form Sibel and sena!

Was a lovely stay here only thing I will say is the drinks in the rooms dont get filled up the entertainment was brilliant and the animation team was brilliant we loved the water polo so much would come back again also the staff are lovely!