Golden Lotus - Informații
Localizare:
- aprox. 400 m de centru orașe
- direct lângă plajă
- timpul de deplasare de la aeroport aprox. 70 min.
- aproape de baruri și cluburi
- Locație
- Calitatea cazării
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Ausra V2026-10-18
We stayed at Golden Lotus Hotel in Kemer from 10–17 October 2026 and returned home yesterday. Unfortunately, our overall experience was disappointing, and I would think twice before choosing this hotel again. We did not get a suitable room straight away. As I was travelling with my two teenage children, we needed a room with three separate beds. Initially, the room we were given was not suitable, and we had to resolve the situation before receiving a better room. The housekeeping standard was also disappointing. We had to ask for the room to be cleaned.Even after housekeeping, the beds were not made properly, with the bedspreads simply thrown over them. The food was very basic, with a very limited selection. I expected more variety and a better dining experience during our stay. Unfortunately, the food was not one of the highlights of our holiday. The choice was limited, and overall, the dining experience did not meet my expectations. We celebrated my daughter's birthday during our stay, and I would like to acknowledge the positive effort made by the hotel staff on this occasion. A table had been reserved for us and beautifully decorated for her birthday. The staff brought out a birthday cake with candles and sang Happy Birthday. My daughter was delighted, and this was a lovely gesture that made her feel special. I genuinely appreciated the staff taking the time to organise this for her. These are the kinds of thoughtful touches that can make a holiday memorable. Unfortunately, there was no evening entertainment or atmosphere after dinner during our stay.After spending the day by the pool or at the beach, it would have been nice to have some entertainment in the evenings. Even some background music would have made the evenings more enjoyable.The lack of evening entertainment made the hotel feel rather quiet, and there was little to look forward to after dinner.For a hotel in such a good location, I expected a livelier atmosphere and more to offer guests in the evenings. I would like to express my sincere appreciation to all the staff at Golden Lotus Hotel. From the reception team to the bar and restaurant staff, everyone deserves recognition for their hard work and efforts. The staff members we met were friendly, helpful and welcoming, and their service made a positive difference to our holiday. We truly appreciate the people who work hard every day to make guests feel comfortable and welcome. A very special thank you to Gazman and Suleiman! ❤️ They deserve particular recognition for their kindness, friendliness and the way they treated us throughout our stay. We are especially grateful for their efforts and the positive impression they left on us. One of the hotel's biggest advantages is its seafront location. Being able to walk straight to the sea is wonderful, and Kemer itself is a beautiful place to enjoy a holiday.However, I was disappointed to discover that using the sunbeds on the pier involved an additional charge of €5.Unfortunately, our experience on the pier was overshadowed by a very unpleasant incident.At approximately 5 p.m., my daughter and I went to swim in the sea. The lifeguard explained the additional charge for the pier sunbeds politely. However, the situation later became uncomfortable when two women approached us and spoke to us in an unpleasant manner in English.Their attitude made us feel unwelcome, and we decided to leave the pier rather than continue dealing with the situation.Later, we saw the same women in the hotel bar. I was subsequently told that one of them was the hotel owner, although I could not independently confirm this.I found the whole experience extremely disappointing. Guests come on holiday to relax, enjoy the sea and spend quality time with their families, not to feel uncomfortable because of the way they are spoken to.Regardless of someone's position in a hotel, every guest deserves to be treated with respect and courtesy. If one of the women was indeed the owner, I believe this behaviour was particularly disappointing, as management should set the standard for hospitality and professionalism.We also noticed that the women appeared to be under the influence of alcohol, which made the interaction even more uncomfortable and did not create a good impression.The hotel's location by the sea is excellent, but unfortunately, this incident left a very negative impression on us and affected our overall experience. Unfortunately, despite the hotel's excellent location and the kindness of staff members, an unpleasant insident on the pier put damper on our holiday. I DO NOT RECOMMEND RETURNING. location means very little when guests are not made to feel welcome, respected and valued.
- Lan L2026-07-25Excepțional
We simply loved our stay at the Golden Lotus. You couldn't pick a better location, the hotel is just across a footpath from the beach, and is just the right distance away from the city center. The rooms were really nice, I believe they were recently renovated. The staff are all super friendly and really add to the amazing atmosphere. The food is great with lots of variety and themed days. The bar serves amazing cocktails and Turkish coffee which is just the best. Will definitely be coming again.
- Fox F2026-06-01Excepțional
I’m generally not a fan of returning to the same place — I’m always looking for new locations. But this is my second time at this hotel. And you know why? Because of the people. There’s an incredible team here that creates a unique atmosphere. Plus, renovations were done in 2026: the rooms now have a countryside style — bright, cosy, full of soul, with everything you need. I walk in and just breathe out. Honestly? I come here like it’s my home. Because I know that wonderful staff will be there to welcome me. Heartfelt, kind, working like clockwork — harmoniously and with spark. With them, every day of my holiday feels like a celebration. And they talk to guests as if you’re old friends. This is priceless. Let’s start with the reception. We’re greeted by respected Sidki — hospitable, attentive, 100% the soul of the hotel. On the other shift is Evren, like his brother, just as responsive, and a very interesting person. During the day, the wonderful Bagimay shines: she’s beautiful, knows the area around Kemer really well, and gives advice that actually works. Now the bar counter — the guys there are all cut from the same cloth: friendly, welcoming, each one as great as the next! The public’s favourite and the king of small talk — Mettin. Cheerful, charismatic, the life of the party. Many guests already predict acting fame for him, but he just smiles modestly. Next to him is Suleyman — a wonderful young man, somehow extraordinarily bright. And several other great guys. All of them are fire. The food in the dining hall is home‑style and delicious — thank you to the cooks. And special thanks to management for the daily quality control of the service. Now this hotel has become my favourite. I’ll meet my friends here often, and I’ll definitely recommend it to everyone close to me. With love and respect for your work, Alla and Andrey ❤️


