Hotel Terrace Elite Resort

We had an amazing holiday at the Terrace Elite Resort, largely thanks to the wonderful staff. The entire team was incredibly friendly and welcoming throughout our entire stay.A special thank you goes to Sofia from Guest Relations. She is an absolute star! Sofia was incredibly attentive, professional, and went completely out of her way to ensure we had everything we needed with a constant smile.The animation team also deserves a huge shout out. Their energy was contagious, bringing non-stop fun to both the daytime activities and evening entertainment.We highly recommend this hotel for its fantastic atmosphere, cleanliness and outstanding hospitality. We can't wait to return!I

My family are here now not impressed on arrival given a disabled room not told this was for first night only so unpacked then told got to move not great start with small child. Now in a small room with a view of loading bay not a great start to what is their honeymoon. Poor attitude towards them by staff too probably because they are a young couple. Don’t move customers around without some sort of better room if you’ve made the mistake of putting them in a disabled room. Told them to talk to Jet2 rep as hotel not accommodating. Good job it wasn’t me you were moving that’s all I can say. Please try and rectify this

We had a very enjoyable stay! The rooms are spacious and cleaned regularly. The food is tasty, with a great variety of dishes. There are interesting activities and entertainment during the day, and fantastic shows every evening. The staff are polite and friendly, while the bartenders are funny, welcoming, and make really good drinks. A big plus is the beach – it is sandy, with a gentle entrance into the sea, and the hotel bus runs there very frequently. The pool is also nice, although it can be a little crowded when it comes to sun loungers, and the pool water could be warmer. The biggest downside is the elevator – there is only one for the entire wing of the hotel, so sometimes you have to wait quite a while. Fortunately, there are stairs. The hotel is definitely focused on families with children, with plenty of attractions and activities for the little ones. A very special and huge thank you to Sofi from Guest Relations for her incredible dedication, help, and attitude towards guests. Sofi was always willing to help with every request, even the smallest one. She was always kind, friendly, smiling, and ready to assist. People like her truly make the atmosphere of the hotel special! Overall, we had a very positive experience and would happily come back again.

We had an absolutely wonderful stay at Terrace Elite Resort in Turkey and couldn’t be happier with our experience. The whole hotel was spotlessly clean and very well maintained. Our room was lovely and comfortable, and all the public areas, pools and facilities were kept in excellent condition throughout our stay. The staff were fantastic – always friendly, welcoming, polite and ready to help. They really made us feel looked after and added so much to our holiday. The food was excellent, with a great variety and plenty of choices every day. Everything was fresh, tasty and beautifully presented. We also really enjoyed the entertainment. There was always something going on, and the entertainment team worked incredibly hard to make sure everyone was having a good time. Overall, we had a fantastic holiday from beginning to end. Great atmosphere, amazing staff, delicious food, excellent entertainment and exceptional cleanliness. We would definitely recommend Terrace Elite Resort and would happily come back again. Thank you to the whole team for making our holiday so special! ❤️🇹🇷. Gosia

Just returned from once again a lovely holiday. 12 days in the sun 40 degrees for the whole time. Check in was quick and efficient a pleasure to see our long term reception staff Adil and Hagi who always go above and beyond to ensure we are comfortable. The house keeper Fatima on level 5 looked after us so well, always leaving little surprises for the kids and made my birthday so special too. We had a balcony door issue and reporting it to Adil was no problem, door was fixed straightaway. The entertainment team have completely made our stay so memorable, finally got the husband to join in with activities and he loved it with our son too. Firstly thank you Mayara and Pika for keeping the kids entertained in kids club, this gives us time for gym and relaxing. My daughter loves Mayara and wants to go to kids club without any motivation. Choosing her outfits for the next day, such a credit to the hotel. Mike, Lilly, Murat, Mario, Junior, Mimi thank you somuch for giving us so many activities to keep us entertained all day. Max gets the evening entertainment going even got me on the stage. Really great entertainment team. Loved the fruit festival, and the Colombian band and all of the shows you all put up for us. The hotel has somuch for children to do and it is safe enough to provide a little autonomy for kids. Close to the beach, only a shuttle away that’s available every 10minutes. There are markets in walking distance and a bus journey away to the old town which is worth a trip. Our best trip the green canyon definately a must. I am an early riser 6am for a swim so the loungers were not booked by people leaving to go back to bed, I had the same people up swimming or reading or chatting never leaving to go back to bed. There is a staff member present in mornings who helps to get things set up and also removes booked towels left behind before 7:30am. It’s real shame I didn’t ask his name. A few times we would have a late start and there would always be staff available to help get loungers. The gym has improved however it could do with new equipment. Now food was good different theme every day all restaurants including the beach have their own selection to cater for all. Ice creams delicious as always. The crepes are a treat forgotten the name. Only Downside the cocktails not what we are used to this year new bar staff different drinks, tried a few and resorted to Gin and tonic in the end. Overall great stay and will definately be back as always.