Marti Myra

Lovely hotel it was such a great experience I had an amazing time thr entertainment was fantastic and the staff where wonderfull i would love to come to this hotel again !

So me and my wife and other family members went to Tekirova's Marti Myra hotel. It is advertised as a 5 star hotel with Ultra All Inclusive, which has lots of facilites and activities and so on, basic commercial as for every hotel. This was a HUGE MISTAKE. Let me explain step by step: 1. Buildings are old. Our rooms were terrible. They were not renovated for 15 years at least. Wallpapers dirty, sticking out, torn and some parts were fixed ( of course, in a Turkish way - as fast and simple, without the need to make things look good). Rooms were not cleaned properly, there were stains with sticky dirt near doors and on door frames. Our entrance door's upper side was eaten by a beaver from the looks of it. See attached photos. One Day building block just in front of us caught fire at 2am in the night. Luckily, not all people were sleeping and managed to get everyone on their feet to evacuate. As much as I understand, from the words of other guests, there was an electrical failure which gave a huge spark and started a fire that broke in 2nd and 3rd floors of the building. There was a lot of smoke, but luckily no big flames or flames at all as the hotel staff managed to get it under control in couple of hours. Hotel got lucky here, as there are a lot of trees that would get the whole hotel burning if flames would have broken out. Rating 1/10 2. Bathroom was another disaster. Mirror had huge rust on the lower side of it. Everything is old and worn badly - toilet, tiles, shower , sink, mirror. I am attaching photos for everyone to see. Rating 0/10 as bathroom is and should be a place with sense of hygiene and cleanliness. But this hotel did not care about this. 3. Room service. Rooms were cleaned poorly, basically they were only changing sheets and towels. But even here they did as poorly as you can imagine. One day when we got back from the beach we found our bed with changed sheets, one set of pillows lying on the bed as it should be, but the second set of pillows were lying on the side table with one pillow without it's sheet (which was separately lying on the main console table). We were utterly shocked but such rudeness, they could have just left our room not touched which would be better solution here. By the way, we did not hang the special sign - Clean my room on our door handle. But this did not stop from room service to make a mess. 4. Reception. Firstly let me tell that there is no warning that this hotel ,mostly ,RUSSIAN only Staff speaks English poorly and without knowing your nationality they start to speak with you in Russian. For gods sake, please learn goods manners and use international language. Not every guest knows this language and it would be nice if at least people who are responsible for hotel's main functions can guide you with proper language skills. But ok, this is not the biggest problem. Biggest problem is that they do not show the will to help you. We asked twice for a room change (as our rooms was terrible, previously explained). First time when we can with photo and video proof of how bad the room was, worker from reception called her manager (lady , mid aged). The manager does not have proper manners. When I started to explain her about the issue with our room, she asked to wait and went to giggle and have a chat with some other women, which were discussing something very funny and we had to wait for 10 minutes at least. In the end she gave us an alternative room to look at for room change. But this solution she gave us was even worse we had at that time. Our room was on the 4th floor of block 8 and she gave us room in another block on the first floor. When we went to check it , we were disgusted by the smell there. It had a strong scent of mold and everything else was as bad as in our originally given room. We went back to tell her that this is nonsense and the solution she gave us inappropriate. We also, saw other guests complaining the same day about their room so this is a common thing there it seems. After a while she told us to get back to her in a few days and she will have another, better solution. So we did. The manager gave us an alternative room and I asked her if this room is renovate to which she replied - YES. And guess what - another room on the first floor in another block but with the same strong scent of mold. Room was worn to the same level as ours. Rating 1/10. 5. Staff: 5.1 Bartenders. Some did ok, some did not, nothing different from most other hotels. Most of the start to speak with you in Russian, which was annoying, but understandable as most of the guests were Russian. Rating 6/10 5.2 SPA Center. Biggest thanks to Sam. This man deserves to work in much better hotel. He was the nicest and most funny guy in there, had a pleasure to speak to a man who works the job that he loves. Rating - Sam 10/10 , SPA center 6/10. 5.3 Animators. The most important people that make your holiday as exciting as it can be, were just not present in this hotel. What was the problem Marti Myra? We saw ONLY two persons that were hanging around the beach area and sometimes offering to play volleyball or darts. The main pool area was just empty. No water polo no activities , nobody dragging you out of your comfort zone to do something fun. Because of this hotel did not have a soul. Rating 1/10. 6. Food in the main restaurant. So the food was mostly better than everything in this hotel. Most of the food was ok, but repetitive. Rarely we had any special days (like other hotels offer). One day we had shrimps during dinner , which we did not manage to touch as they were already gone by the time we went. Another time we had sushi, which were not tasty. Best thing they had there was Baclava. Rating 7/10 7. A La Carte. For all who is in this hotel or plans to be there, don't go to ANATOLIA restaurant. We had our appetites ruined so bad, that even waiter was shocked when he noticed that we did not touch our main meal which was Kebab in lavash. So the menu states that kebab is with beef. But don't fool yourself. It is minced beef meat that smells and tastes like lamb or sheep. I am not sure why it was in this way, but why you put beef and cook on lamb's or sheep's fat. Not every stomach can tolerate this. Although, the waiter tried to get their reputation back and offered us to order other meal from main course, but we were not hungry anymore, but I give credit for the waiter who took the hit for the food, but tried to save the situation. Rating 1/10. 8. Drinks. As from Ultra All inclusive you expect from the hotel ,for this price range, to have at least better selection of branded drinks from what they actually do. Red label and J&B is the whiskey you can get there. Absolut for vodka. Captain Morgan for rum. Everything else is local branded. But the lack of variety is not the worst part. The worst part is that they had shortages of drinks during all of our holidays and not only the branded ones. If you can get whiskey in the morning or even lunch, after mid day you won't be able to get stuff like aperol, whiskey , coffee liquor and so on. So a lot of cocktails they can make become unavailable. Rating 3/10. In overall, hotel looks nicely on the advertisement. But in reality it is tired, worn out and with no spirit. It has beautiful nature all around it's big and wide property area, free facilities in spa center, clean and nice swimming pools, but all of this did not help to improve our stay at this hotel. There are just too many imperfections here for which this hotel does not deserve a 5 star and the provided services does not reach real Ultra all inclusive level.

I stayed at Martı Myra Hotel with my mom and sister, and overall, we had a nice stay. The hotel has a beautiful location right by the sea, with a lovely natural setting. There are also several pools and even water slides, which make it a fun place for families and anyone who enjoys spending time by the pool. The hotel offers buffet-style breakfast, lunch, and dinner, with additional food options available during the day if you get hungry between meals. The entertainment was another highlight. Every evening, there was something to enjoy, whether it was live music or a show. That said, I think the hotel has great potential, but a few upgrades would make the experience. much better. The rooms are cleaned every day, which I appreciated, but the cleaning could be more detailed. Since the rooms have carpet, I would expect the carpets to be vacuumed regularly. Sometimes it felt like the cleaning was mainly taking out the trash and quickly wiping the floors. The buffet and food presentation could also use some improvements. As a Turkish guest, I would especially appreciate having fresh, warm bread, simit, and poğaça available. These items were offered, but they seemed to have been prepared earlier rather than being fresh and warm. The way some of the food is presented and served could also be improved. I would particularly recommend upgrading the dessert selection. For breakfast, having proper Turkish tea glasses/cups would also be a nice touch and would make the Turkish breakfast experience feel more authentic. One other issue was the reservation of sunbeds by the sea. There were many Russian guests during our stay, which is absolutely fine, but some guests would place towels on the sunbeds early and then leave for a long time. As a result, it could be difficult to find an available spot by the sea. I think the hotel could introduce or enforce a clear sunbed policy for everyone. Overall, Martı Myra has a fantastic location, beautiful surroundings, plenty of pools and activities, and good evening entertainment. With some improvements to housekeeping, the buffet, desserts, breakfast service, and sunbed policy, I think the hotel could provide an even better experience

We have travelled extensively and stayed at many all-inclusive hotels over the years. We rarely write negative reviews because our experiences usually match those of other guests. Unfortunately, our experience at Marti Myra was very different from the many positive reviews we had read. The hotel grounds are beautiful, very green and well maintained, and the sea is excellent. The buffet restaurant offers a good variety of food. Unfortunately, the condition of our room was far below what we expected from a hotel of this category. The wallpaper was worn and dirty, there were black stains on the ceiling, and the curtains were visibly dirty, especially at the bottom. Most unpleasant of all was the strong and persistent smell of urine in the bathroom. We reported this to reception and politely asked either for the problem to be fixed or for another room. Two housekeepers came and poured a chemical product into a floor drain. This only replaced the smell of urine with a strong chemical smell. We eventually had to keep pouring water into the drain ourselves. Housekeeping was another problem because we were travelling with a small dog. The staff refused to clean the room or change the towels. In other hotels, we have always been asked what time would be convenient for housekeeping while we were out with our dog. This simple solution was not offered here. We also had concerns about hygiene in the restaurant. We repeatedly saw waiters handling knives and forks by the part that guests actually put in their mouths after cleaning tables. In our opinion, cutlery should be handled by the handles to avoid unnecessary contact with the eating surface. There was also a serious shortage of tables in the restaurant. Guests were constantly walking around looking for a free table, creating crowds and making it uncomfortable and difficult to carry food safely. The beach also did not have enough places under the umbrellas. We witnessed several arguments between guests over available spaces. Finally, there are many stray cats around the hotel. We love animals, but we personally saw cats using the beach sand as a toilet and burying their waste where children were playing. We believe animal care should be organised in a way that does not create hygiene problems on the beach. Overall, Marti Myra has beautiful grounds, a wonderful sea and a good selection of food. However, the condition of the room, the bathroom smell, housekeeping issues, restaurant hygiene, lack of seating and beach-space problems significantly affected our holiday. We normally do not leave negative reviews, but we believe future guests should have a complete picture of both the positive aspects and the problems we personally experienced.

My wife and I have spent more than ten years of holidays in Turkey, across every tier of hotel, so we know what 5-star ultra-all-inclusive should feel like. Marti Myra isn't it. SECURITY: Cash went missing from a closed bag in our room during our stay. Our initial report went unanswered, but once we raised it in a review, Guest Relations reacted quickly, took the matter seriously and did their best to de-escalate the situation — credit to them for that. Still, it shouldn't take a public review to get a response, and we noticed no security cameras anywhere on a very large property. Not feeling safe in your own room is not something a holiday recovers from easily. MAIN RESTAURANT: We got into the habit of checking cutlery and glasses before using them, because they were often not properly washed. Plates were cleared quickly, but nobody ever asked if we wanted a drink. The indoor area is hot (the AC can't cope with the terrace doors open all evening) and so crowded that a couple struggles to find a seat. The menu barely changes across the week. ROOMS: Greasy bathroom on arrival, and housekeeping never caught up. The room is half renovated, and the towels alone show how long it's been since anything was replaced. BARS AND FOOD COURT: Queues at understaffed bars, a short drinks list, cocktails that vary wildly from one pour to the next. The snack court is the same snacks every day, not promptly restocked. BEACH: The sea itself is a highlight — clear, warm and a pleasure to swim in. The entrance is rocky, though that's expected in this region. Sunbeds are worn out and there are no side tables for drinks (there was only one we noticed so far). ARRIVAL AND WI-FI: No guest Wi-Fi before check-in (as you need a room number). The Wi-Fi itself is weak and logs you out several times a day. STAFF: Getting help usually meant asking twice, and communicating in English was difficult with most of the staff we dealt with as the Russion is language of choice. For an international resort at 5-star prices, that's a real problem - need to be more international oriented. BOTTOM LINE: For the category and price, Marti Myra does not deliver. Guest Relations eventually handled the security issue well, but the overall standard of cleanliness, service and maintenance is far from what a 5-star rating promises.