Senza Garden Holiday Club

Booked the holiday for me an my wife from Tui,ut says it’s a 5 star hotel and the beach is really near but the hotel was low quality,room was old,furniture and bedding was old,at best it was a 2 star hotel,the food was cheap and nearly the same every day.the staff was rude and racist,we had an incident at the beach bar where they did something bad to our food and we returned the food and they apologised,the beach was down a 184 cobblestone steps,their was no non alcoholic beers or virgin mojitos,you was only allowed to stay on a small corner part of the beach and security staff stopped you from walking around off the boundaries of your hotels allocated beach space,only a few shops near,no restaurants near by.worst hotel and holiday I’ve been on,never going back there and would advise anyone to stay away from that hotel even the local shop staff told us we should have booked another hotel as Senza Garden Holiday Club in Konakli is mainly local country people and some Easter European people go there and they cater more for them.

We ended our 11 day holiday only after 3 days because the hotel was dirty, neglected and far below the advertised 4-star standard. More like 0* Our first room had mould everywhere, filthy floors, rubbish and old food under the bed. The replacement room was the same. Public toilets and other common areas were also dirty and unpleasant to the point you did not want to eat or drink. The whole complex feels more like a basic holiday village than a proper hotel, and the staff seemed completely unbothered by guests’ concerns. We also met other guests with very similar experiences. I would not recommend this place. It is NOT a hotel!

Terible dirty place, this isn't 5 star hotel. Max 2 stars, in hotel room was full with ants, food not tasty, beachside not even accesable

we are second time in turkey 3 year ago we been in different hotel we did like it but this year I check this hotel very expensive therefore we did choice a hotel not expensive when we came to hotel first day was difficult because area is so big but later we learn all places in hotel it's did start to better because we knows with animation ali baba he did make us lot of fun with games and shows and personal so nice Garsons very nice and with animation te we did go to a time to night club it was very good big club we did like it in different country different experience usually I can say for this price this hotel not bad of course have some minuse but it's Okey price performance I say thank you senza family 🙏

Absolutely disgusting experience we couldn't wait to leave. On arrival early hrs we were showed to our room well wasn't a room at but an apartment chalet .we booked a double room ended up with a family apartment that was dated dirty, broken air con windows dirty and didn't shut broken floor tiles. The worst part our patio was next to the kitchen so awful noise & smell early hrs , dirty rags outside the balcony drying over rails . Meal time was like a stamped, cold food all i ate all wk was salad and flatbread awful . I am convinced this was staff accommodation 4 beds not gd . Air-conditioning we had to use plasters to stop bits falling off . Reception didn't care. Supposed to be 5* not even a 1 * . Holiday companies should not be selling these holidays 😑. The only thing I cannot fault was the animation team they made the day eventful as we never wanted to be in the accommodation.